microsoft products , desktop support, Office 365, Erp, network infrastructure, Server room facility health maintenance, Ecommerce, technical solutioning and development, Business Intelligence, basic scripting, Pos, IT auditing and compliance enforcement

Device Management, Windows, Incident Management, Information Security, IT support, It Administration, Mac, deskside support, productivity and collaboration platforms, enterprise tools, asset lifecycle management, helpdesk operations, workplace technology support, service desk, access management, offboarding controls

support automation , Sql, Application Support, Power Automate, Python, It Service Management, Servicenow, low-code automation, Scripting, Virtual Agents, Freshservice, ITSM platforms, ITIL-aligned processes, Microsoft Copilot Studio, KB frameworks, Runbooks, Knowledge Management, LLM-based solutions, Chatbots, Jira Service Management