POSITION SUMMARY

Perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property's assets and also part of the Company Emergency Response Team (CERT) assisting Fire Emergencies.

Senior Security Officer is responsible for providing guidance and leadership to Security Officers through the course of their duties performing duties as Security Duty Shift Supervisor when needed and assisting with training and development of newly assigned personnel. SSOs are required to carry out any and all investigations that requires CCTV viewing and reporting.

PREFERRED QUALIFICATIONS

Must possess PLRD license with relevant employment grading
Minimum tertiary education with at least 2 years of working experience in a similar capacity, in the hotel industry

CORE WORK ACTIVITIES

Remain vigilant during duty post deployment and hotel patrol at all times and identify fire and security risks
Provide advice to staff and guests on security and safety issues
Liaise with external organisations including emergency services regarding security and safety issues
Log security incidents and accidents for guests and colleagues in accordance with hotel requirements to review and report on CCTV investigations.
Ensure effective measure against trespassers and pilferage with no undesirables loiter in or around the hotel premises
Provide assistance for events or functions as required for VIPs, High Profile guests, Government, Owners, Royals, etc
Maintain daily occurrence duty logs, FCC orderly with proper handover duties
Ensure that the Fire Command Centre is never left unattended
Be thoroughly familiar of the property layout, design, entry and exit points in order to lead and direct guest whenever possible
Attend to all alarms, medical & fire emergencies, and other similar matters
Evacuate premises and contact appropriate emergency services if required
In the event of fire, be thoroughly familiar with and guided by the hotel's emergency plan and be familiar with location of fire alarms and firefighting equipment
Ensure checks are conducted on fire panel, fire Hosereel, fire barriers, fire exit doors and all safety equipment to be in good working order
Comply with all the Hotel Policies, Procedures and Work place safety and health
Monitor CCTV surveillance and conduct regular patrols of the hotel and promptly report any suspicious or unusual activities to the Supervisor
Maintain a professional demeanour, handling incidents discreetly and confidently
Perform security functions at assigned posts and areas within the hotel
Ensure hotel function rooms remain secure and locked when not in use
To perform any other duties assigned by Security Supervisor/Security Manager.

Senior Loss Prevention Officer - Frasers House, a Luxury Collection Hotel, Singapore