[What the role is]

. To work closely with CDCV Ambassadors (CAs) and COs to outreach to merchants/ hawkers/ heartland enterprises to join the CDC Vouchers scheme.
. To coordinate meetings and briefings/ trainings for merchants, hawkers and GRLs on the use of CDC vouchers system.
. To gather human interest stories.

Who are we looking for
Individuals who truly aspire to go beyond success and significance in your career, along with understanding and wanting to make a difference in the community.

[What you will be working on]

Roles & Responsibilities

As Outreach Managers, you will assist in the following:

Outreach

Collaborate closely with CDCV Ambassadors (CAs) and COs to engage merchants, hawkers, and heartland enterprises for participation in the CDC Vouchers scheme.
Organize and conduct meetings, briefings, and training sessions for merchants, hawkers, and GRLs on the use of CDC voucher system.
Gather and compile human interest stories.

Finance

Handle payments related to CDC voucher scheme.
Handle budget planning.

Helpdesk

Serve as the primary point of contact (POC) for assistance, addressing queries from merchants, referrals from Community Centers (CC), and inquiries from residents and Merchants/Hawkers associations.
Collaborate with GovTech to follow up on technical issues and resolutions.

Others

Work closely with the Senior Manager and Assistant Director to build strong networks with the Merchants/Hawkers Association.
Handle other initiatives under CDC Vouchers Scheme including event launches.
Involved in on-going taskforce meeting with GovTech for enhancement to system.

[What we are looking for]

Other Duties

Other ad-hoc assignments, duties not covered under main responsibilities and duties.
Participate in cross-team building initiatives.

Requirements:

Minimum of 3 years of relevant work experience.
Excellent proficiency in the English language, both verbal and written, as well as proficiency in a second language (e.g., Chinese, Malay or Tamil) will be advantageous.
Strong interpersonal, communication, and analytical skills.
Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
Ability to work effectively in a team.
Able to work independently with minimal supervision.
Only shortlisted candidates will be notified.

Manager (Outreach - Special Project), CS CDC