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Working location: Tuas South

Job Description & Requirements

Minimum 3 years of hands-on experience providing Level 1 and Level 2 IT support in a corporate environment.
Ability to troubleshoot and resolve Windows, Microsoft 365, networking, printer, and hardware issues independently with minimal escalation.
Must consistently achieve a first-call resolution rate of at least 80% while maintaining high customer satisfaction scores.
Required to support users outside normal busi

ICT HELP DESK SPECIALIST