Summary

Position Summary

Specialist Deputy Manager, Digital Production

We are looking a professional who can independently manages day-to-day digital production across Deloitte.com, social, and email channels, ensuring content quality, timely execution, and alignment with campaign and brand standards. Partners with internal teams, agencies, and third parties to coordinate workflows, troubleshoot issues, and support marketing automation and project delivery.

Work you'll do

As a Specialist Deputy Manager, Digital Production on the Brand, Marketing and Communications team, you will be responsible for:

Develop, edit, and maintain web pages and sites on Deloitte.com to maximize impact and effectiveness in support of campaign objectives, and create and distribute personalized email communications featuring Deloitte thoughtware, newsletters, webcasts, and events.
Ensure web, social, and email content meets Deloitte publishing standards through quality review and issue resolution, and lead web production activities such as site audits, process documentation, and template testing to improve delivery quality and efficiency.
Manage marketing automation activities for email campaigns, including forms, landing pages, segmentation, workflows, and lead scoring, and optimize campaigns through A/B testing and dynamic content personalization while supporting display across devices and email clients.
Anticipate delivery risks and implement practical solutions to keep work on track, coordinate integration work with web developers, agencies, and external partners, and identify gaps between wireframe prototypes and the production template system.
Serve as a resource on social and email best practices, standards, and publishing requirements; guide digital specialists; develop training materials; assist with training sessions; and monitor industry trends and emerging technologies.
Support team management activities including recruitment, performance management, stakeholder management, onboarding, coaching, handling difficult conversations, and managing projects, resource utilization, and delivery within scope and quality standards.

The team

Our Brand, Marketing and Communications team culture is collaborative and encourages team members to take the initiative and seek on-the-job learning opportunities. Our client experience management professionals work with a strong camaraderie toward collective success, and creative brainstorming to deliver value and commitment to excellence. We embody strategic and innovative thinking, new ways of working and constantly strive to deliver personalized digital experiences.

Location: Hyderabad/Bangalore

Shift Timings: 2 PM to 11 PM IST

Qualifications

Required:

Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a specified technical field.
7-9 years of experience in content management, web development, digital production, or marketing automation.
Experience using content management, digital publishing, or marketing automation platforms such as Eloqua, Adobe Experience Manager, or Sprinklr.
Experience using web technologies such as HyperText Markup Language 5 (HTML5), Cascading Style Sheets (CSS), JavaScript, jQuery, AngularJS, or Bootstrap.
Experience using Adobe Experience Manager (AEM) for digital publishing.
Experience using Workfront for workflow coordination, asset management, or project tracking.
2+ years of experience leading a team of 6-8 professionals.

Preferred:

Experience supporting search engine optimization (SEO), paid media, or social media publishing.
Experience creating forms, landing pages, segmentation, workflows, or lead scoring in a marketing automation platform.
Experience conducting A/B testing or dynamic content personalization for digital campaigns.
Experience preparing process documentation, training materials, or onboarding materials.
Experience coordinating with user experience/user interface (UX/UI) teams on digital production requirements.
Experience working in Agile delivery environments.

Our purpose

Deloitte's purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.

Our people and culture

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas and perspectives, and bring more creativity and innovation to help solve our clients most complex challenges. This makes Deloitte one of the most rewarding places to work.

Professional development

At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .

Benefits To Help You Thrive

At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially—and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.

Requisition code: 361011

Specialist Deputy Manager - Digital Production - Brand, Marketing and Communication