Power Bi, Shopify, Sql, Push Notifications, Excel, Email, CRM platforms, customer success ownership, Claude, Looker, Problem-solving, Metabase, ChatGPT, Negotiation, Stakeholder Management, CRM automation, customer lifecycle management, Marketing Automation tools, Sms, Gemini, Retention, WhatsApp

Escalation Management, HRMS Payroll SaaS Knowledge, Customer Health Management, Customer Advocacy Programs, Compliance Awareness, Enterprise Change Management, GCC Business Culture, Churn Analytics, Product Usage Analytics, Churn Prevention, Renewal Forecasting, Stakeholder Management, Adoption Analytics, GCC HR Payroll Practices, Customer Adoption Engagement, Renewals Retention, Health Scoring, Executive Relationship Building, Reporting Dashboards, Customer Relationship Management, Integrations APIs, Value Realisation Reporting, QBR Management, Customer Success Platforms, Product Adoption Strategies