The Roundtable on Sustainable Palm Oil (RSPO) is a global partnership to make palm oil sustainable. Today, the RSPO is a global, non-profit organisation with over 6,000 voluntary members across 104 countries and territories, representing every link in the supply chain: oil palm producers, palm oil processors and traders, consumer goods manufacturers, retailers, banks and investors, environmental or nature conservation non-governmental organisations (NGOs), and social or developmental NGOs.

At RSPO, we believe that our success is built by the passion, dedication, skills, and expertise of our people. They are the ones who drive our organisation to new heights and guide us through the next phase of our development.

The Senior Executive, HR Operations, provides timely and well-organised administrative and operational support across the HR Services functions. This role ensures smooth HR processes, accurate record-keeping, and contributes to enhancing the employee experience from onboarding to exit. This position serves as a key contact point for employees and contributes to an efficient and well-governed HR function.

The location of this role is Kuala Lumpur, Malaysia.

Key Roles & Responsibilities

Duties include but will not be limited to the following:

HR Documentation

Maintain, update, and organise personnel files (both physical and digital) and employee records.
Ensure proper HR document control, filing, and compliance with record-keeping standards.

Payroll & Benefits Support

Process monthly employee claims and assist in preparing payroll inputs.
Handle administrative tasks for new joiners and leavers, including document preparation, health insurance registration/termination, and system updates.
Support day-to-day HR operational matters and respond to routine administrative requests.

Talent Acquisition Administration

Post job vacancies on approved platforms and track posting status.
Update candidate information in the talent database and recruitment dashboards.
Assist in onboarding processes, including preparing onboarding documents, welcome kits, coordinating induction sessions, and completing checklists.
Provide administrative support for employer branding and other recruitment-related activities.

HR Data & Systems Administration

Update employee information in HR systems and backend databases.
Maintain and update benefits tracker and employee entitlements.
Process staff movements such as transfers, promotions, and reporting line changes.
Assist with data verification and preparation of standard HR reports.

Compliance & Document Processing

Handle stamp duty submissions, visa-related documentation, and statutory forms.
Prepare HR letters, memos, and other employment-related documents using standard templates.
Support administrative processes related to staff movements and compliance requirements.

General HR Support

Serve as the first point of contact for general HR enquiries from employees.
Provide day-to-day administrative support to the HR Services team in accordance with HR policies and procedures.
Assist with coordination of HR activities, meetings, and ad hoc tasks.

Apart from the duties stated above, to perform any duty or duties reasonably assigned.

THE SUCCESSFUL APPLICANT

Education

Diploma or Degree in Human Resources, Business Administration, or related field.

Experience

At least 5 years of experience in HR operations or HR generalist role

Technical and Professional Knowledge

Strong knowledge in HR operations, including recruitment processes, benefits management, payroll administration and employee lifecycle processes
Understanding of HR policies and procedures
Familiarity with HR systems and databases
Experience working with payroll vendors and third party HR service providers
Proficient in MS Office (especially Excel, Word and PowerPoint)
Strong proficiency in English (written and spoken)

Other Special Requirements

Experience working in a global environment is preferred

Essential Skills

Detail-oriented, organised, and capable of handling multiple tasks efficiently
Proactive and solution-oriented
Ability to handle confidential information with discretion
Ability to work independently and collaboratively in a global environment
Team player with a service-oriented mindset

How To Apply

Qualified applicants are invited to send in their updated CV giving comprehensive details of educational background, work experience, and related achievements to [HIDDEN TEXT]. Please state Job Application – Senior Executive, HR Operations in your email subject line.

RSPO is an equal opportunity employer. Due to the volume of applications received, only shortlisted candidates will be notified.

SENIOR EXECUTIVE, HR OPERATIONS