Company Overview

Metta Welfare Association, founded in 1992, is a Singapore charity endorsed by multiple ministries. It provides accessible medical care, disability services, special education, and community support to improve lives of the less fortunate and intellectually disabled.

Job Summary

You will support adults with intellectual disabilities by planning and delivering training programmes, assessing client progress, maintaining records, and collaborating with caregivers and volunteers to enhance clients independence and well-being.

Responsibilities

Ensure clients safety, hygiene, and well-being throughout daily activities
Plan, support, and implement approved training programmes and activities for client development
Help clients develop and maintain daily living skills, community living skills, and positive pro-social behaviour
Conduct continuous assessment, training, and evaluation of clients holistic development to track progress
Maintain accurate client records including attendance, progress reports, behaviour observation charts, incident reports, individual care plans (ICPs), and communication logs with caregivers
Coordinate with caregivers and volunteers to support clients development and address their needs
Monitor and report clients physiological and psychological well-being; escalate concerns promptly to appropriate personnel
Collaborate with colleagues to ensure quality service delivery aligned with the organisation's mission
Recommend and assist in implementing new programmes or behaviour-management plans to improve client outcomes
Participate in agency events, fund-raising activities, and volunteer engagement as required
Comply with all safety rules, regulations, and Safe Management Measures (SMM)
Perform other duties as assigned

Preferred Competencies And Qualifications

Minimum Secondary / N- / O-Level qualification
Relevant certifications or training in disability care or special education is an advantage
Prior experience in disability services, social care, or special-needs education preferred
Demonstrate responsibility, patience, empathy, and strong communication and interpersonal skills
Ability to work independently and collaboratively within a team
Commitment to client welfare and service excellence

Training Officer - Metta Day Activity Centre for the Intellectually Disabled