Servicenow, Dns, DHCP, Vpn, Azure Ad, Group Policies, networking fundamentals, Entra ID, hardware diagnostics and repair, Active Directory, Microsoft 365 administration and troubleshooting, ITSM tools, Citrix Virtual Desktop environments

Agile Methodologies, DevOps pipelines, Test-driven development, Info-security practices

Agile Methodologies, Process Automation, Test-driven development, DevOps pipelines, Level 2 and Level 3 support

Python, Terraform, Ansible, PowerShell, Cloudwatch, Database experience, OpenAPM stack, Stackdriver, Operations Engineer, ITSM tools