About Ping Identity

At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.

Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.

While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.

We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.

Our customers are some of the biggest companies, organizations, and even countries in the world. On any given day, it's likely that a Ping Identity solution helped keep your data safe, gave you access to online services, and supported trusted relationships between you, companies and the devices you were using.

The Space

The identity and access management market is projected to grow at 14.5% CAGR through to 2028. Now more than ever, identity is at the forefront of privacy and security with new developments happening at an incredible pace. Privacy regulation and legislation will continue growing and evolving in 2024, as will the digital identity landscape. At the same time, evolving technologies and standards like Passkeys, digital drivers licenses and decentralised identity will shake things up even further.

This is a fast moving, interesting space with room for growth, and potential to make a real impact.

The Role

As a Partner Sales Engineer at Ping Identity, you will bring a passion for identity and a customer-first mindset. You will work side-by-side with a highly effective partner team on engaging and interactive customer oriented meetings, demonstrations, and proofs of concept that articulate the business and technical value customers will receive from a Ping Identity solution. You will be an active member of a team that empowers personal, team, and partner success. This role will be a key contributor to our overall sales and business development strategy as we look to continue maturing our partner network that will ensure sustained growth across South East Asia, Australia, New Zealand, Japan and India in the years to come.

As a Partner Sales Engineer you will have the opportunity to not only enable partners, but also to work alongside them and support them in active engagements with prospects and customers. In this capacity you will build and exercise deep technical and consultative skills while leveraging your soft skills to maintain engagements and keep them moving forward. Collaboration is at the heart of this role; you will need to exercise consultative skills to rapidly understand an identity problem, prototype a full stack solution and implement this as a reusable asset that can be leveraged to accelerate partner-led engagements.

Your expertise with Identity and Access Management (IAM) technologies coupled with your insight into System Integrator's unique needs, all matched with Ping Identity's visionary capabilities, will enable you to present uniquely innovative and effective solutions that will enhance the customer's success with Ping Identity.

Responsibilities

Foster close relationships with delivery partners to support the technical sales relationship and build a mutual beneficial plan of success for delivering Ping Identity solutions.
Support partner teams to understand and deliver enablement to drive and business goals
Share knowledge and collaborate closely with the Field SE team, and occasionally contribute to broader opportunities and initiatives
Become familiar with elements that include marketing events, solution and sales training, joint solution development and joint account sales activities that will drive the alliance relationship
Support partner technical learning events across supported sales regions which might include delivering solution presentation, whiteboarding, and demonstrations
Work with the partner team to identify gaps in partner enablement, then create and execute on plans to close those gaps
Provide pre-sales technical guidance to partners, i.e., product demonstrations, proof of concept for proposed solutions, and/or technical workshops
Work with partner teams to enable them to achieve customer wins. Emphasis during key sales cycle phases of: Qualification, Discovery, and Technical Proof Phase
Able to travel up to 30% of the time (typically less)

Skills & Qualifications

4+ years in customer facing professional services or presales positions
Strong base of system integrator industry knowledge
Ability to develop and nurture relationships with System Integrators and Ping Identity Partner teams to better understand demonstration needs and solution requirements
Ability to rapidly innovate through development of mobile and web applications, APIs and platform configuration to build the demonstration assets that really resonate with both business and technical audiences. The focus is to enable system integrator teams to sell Ping Identity successfully
Strong written and verbal communication skills to empower System Integrator and Channel partner communities
Ability to work with a high level of self-direction and/or collaboratively with other teams within Ping Identity
Ability to relate proposed solution technical capabilities back to customer needs in a narrative style
Competency with scripting languages (JavaScript, Groovy, etc.), RESTful Web Services and web development frameworks such as Node.JS and Vue.js.
Some experience but most importantly willingness to learn mobile and hybrid frameworks to deliver demonstrations on a variety of platforms
Developing and delivering technical presentations, workshops, customized demonstrations, and proof of concepts
Experience working with IAM solutions in or with enterprise organizations
Experience with installation and configuration of one or more IAM technologies from: Ping Identity, Ping, CA, Oracle, IBM, Novell/NetIQ/Microfocus, or similar.
Working knowledge of IAM related protocols and formats such as: OAuth2, OIDC, SAML, SCIM, LDAP, JSON, XML, SQL, etc.
General networking concepts and technologies such as: TCP/IP, HTTP/S, routing, load balancers, proxies, etc.
Cloud Platforms - AWS, GCP, or Azure

Ideal Candidate Skills (one Or More)

Firsthand familiarity with capabilities of one or more IAM technologies from Ping Identity, Ping, Okta, Auth0, SailPoint, CA, Oracle or similar
Understanding of one or more standards and protocols relating to IAM: OAuth2, OIDC, UMA, SAML, SCIM, LDAP, JSON
Expertise with one or more typical cloud services providers such as AWS, GCP, Azure
Consultancy experience working with external stakeholders such as business partners, customers
Experience working closely with a sales organization
Understanding of IAM concepts such as Authentication / Authorization / Federation / Single Sign-On / User Lifecycle Management / Provisioning / Governance / Workflow

We Provide

A great team of smart, fun and genuinely nice individuals
Awesome company culture focused around providing a flexible and collaborative work environment
Competitive benefits and perks
The opportunity to give back via our annual HelPING Hands Day
We're Mac-friendly!
Generous employee referral bonus program
Amazing offices across the globe – Denver (HQ), San Francisco, Austin; Vancouver, WA; Munich, Germany; London & Bristol, UK; Grenoble & Paris, FR; Oslo, NO; Singapore, Australia & counting!

Ping Identity celebrates diversity and is committed to creating an inclusive environment. We welcome the unique contributions of all our team members.

Life At Ping

We believe in and facilitate a flexible, collaborative work environment. We're growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that's who we want to succeed with every day.

Here are just a few of the things that make Ping special:

A company culture that empowers you to do your best work.
Employee Resource Groups that create a sense of belonging for everyone.
Regular company and team bonding events.
Competitive benefits and perks.
Global volunteering and community initiatives

Our Benefits

Generous PTO & Holiday Schedule
Parental Leave
Progressive Healthcare Options
Retirement Programs
Opportunity for Education Reimbursement
Commuter Offset (Specific locations)

Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone's individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.

We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.