operational support , Monitoring Tools, Incident Response, Data Center Operations, Network Knowledge, Security Compliance, Root Cause Analysis, Troubleshooting, Preventive Maintenance, Deployment Change Management, System Knowledge, Server Storage and Network Hardware, Cabling Infrastructure

Upgrades, Monitoring Tools, Network knowledge, Incident Response, Migrations, Remote Support, Preventive Maintenance, System Knowledge, industry standards, system rollouts, Regulatory Requirements, Root Cause Analysis, server storage and network hardware, Cabling Infrastructure knowledge, Security Policies, Change control processes