Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Technology Strategy

Management Level

Director

Job Description & Summary

At PwC, we help clients build trust and reinvent so they can turn complexity into competitive advantage. We're a tech-forward, people-empowered network with more than 370,000 people in 149 countries. Across audit and assurance, tax and legal, deals and consulting we help clients build, accelerate and sustain momentum. Find out more at www.pwc.com.

PwC South East Asia Consulting helps businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial changes.

Our practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About The Role

The Director, Government & Public Sector (G&PS) Practice is a market-facing leadership role accountable for business growth, client relationships, and ensuring customer success across PwC's public sector portfolio. This role focuses on revenue generation, senior stakeholder engagement, and ensuring successful outcomes and long-term client satisfaction.

Key Responsibilities

Market Development & Sales Leadership (Primary Focus)

Originate and close large public sector opportunities
Drive go-to-market strategy across Singapore government agencies
Build a strong pre-engaged pipeline through early client engagement
Lead proposals, commercial positioning and partner alignment
Expand PwC footprint through repeat and cross-agency opportunities

Client Relationship Leadership

Build trusted relationships with senior government stakeholders
Act as a strategic advisor on transformation priorities
Own account strategy and engagement planning
Drive new opportunities through strong client relationships

Customer Success & Outcome Ownership

Own overall client success across engagements
Ensure programmes deliver expected outcomes
Act as escalation point for key delivery challenges
Drive repeat business and long-term client value

Delivery Oversight

Provide executive oversight of key programmes
Ensure alignment with client expectations and outcomes
Partner with delivery teams to manage risks
Focus on outcomes rather than execution

Ecosystem & Partnerships

Build relationships with system integrators and technology partners
Drive co-sell and co-delivery strategies
Strengthen PwC's position in government ecosystems

Commercial Accountability

Own revenue and growth targets
Manage pipeline and conversion rates
Drive profitability and account expansion

About You

Experience & Profile

15+ years in consulting or public sector
Strong business development and sales experience
Proven ability to manage senior stakeholders
Deep understanding of Singapore public sector

Key Success Measures

Revenue growth and deal wins
Strong senior client relationships
Client satisfaction and retention
Repeat business and pipeline growth

Leadership Characteristics

Client-centric and relationship driven
Strong commercial acumen
Outcome-oriented mindset
Ability to operate across sales, strategy and client success

Education (if blank, degree and/or field of study not specified)

Degrees/Field Of Study Required

Degrees/Field of Study preferred: Bachelor Degree

Certifications (if blank, certifications not specified)

Required Skills

Account Handling, Account Management, Key Account Management, Public Sector Industry, Public Sector IT, Public Sector Management

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Bid Proposals, Budgetary Management, Business Requirements Analysis, Client Counseling, Client Interviewing, Client Management, Client Profiling, Coaching and Feedback, Communication, Complaint Management, Conflict Resolution, Creativity, CRM Software, Cross-Selling, Customer Experience (CX) Design, Customer Experience (CX) Strategy, Customer Relationship Management, Customer Satisfaction, Digital Analytics, Embracing Change, Emotional Regulation + 35 more

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

Yes

Government Clearance Required

Yes

Job Posting End Date

Government & Public Sector (G&PS) Practice Director