Vpn, Outlook, Office 365, collaboration tools, Microsoft Windows, ITSM ticketing tool

Microsoft 365, Azure Ad, ticketing system, Active Directory, endpoint security tools, device lifecycle management, AV video conferencing, BPM asset systems

ticketing systems , Azure Ad, Microsoft Entra ID, Active Directory, ITIL practices

Network Management, It Inventory Management, Endpoint Security, It Helpdesk Support, Web Application Maintenance, Microsoft 365 Administration, Vendor Management, AI Workflow Automation, Database API Administration

Microsoft Intune, Azure Ad, Office 365, networking knowledge, Documentation, helpdesk ticketing platform, Autopilot, end-user hardware, compliance frameworks, Windows environments

Servicenow, Troubleshooting Skills, Microsoft Office 365, Basic Networking Knowledge, Operating Systems, Exchange, Windows 10, remote control tools, Active Directory, Standards, protocols, asset management tools

Microsoft 365, Azure Ad, desktop support, ticketing system, email accounts, Active Directory, endpoint security tools, device lifecycle management, AV video conferencing, user onboarding, BPM asset systems

network connectivity , Dns, Windows, Switch, Vlans, POS Systems, Router, DHCP, Vpn, Macos, Google Workspace administration, device sanitization, label receipt printers, cyber hygiene, MFA, Jira Service Management, AP issues, RMM, barcode scanners, data scrubbing, Endpoint management, MDM, tablets