Vpn, Outlook, Office 365, collaboration tools, Microsoft Windows, ITSM ticketing tool

ticketing systems , Azure Ad, Microsoft Entra ID, Active Directory, ITIL practices

Antivirus, Security Compliance, IT support, Outlook, Exchange Online, Cybersecurity, Microsoft 365, endpoint protection, MFA, device imaging software, endpoint management, Windows operating systems, OneDrive, software issues, Teams, Sharepoint

Network Management, It Inventory Management, Endpoint Security, It Helpdesk Support, Web Application Maintenance, Microsoft 365 Administration, Vendor Management, AI Workflow Automation, Database API Administration

Microsoft Intune, Azure Ad, Office 365, networking knowledge, Documentation, helpdesk ticketing platform, Autopilot, end-user hardware, compliance frameworks, Windows environments

Asset Management, Vulnerability Scanning, IT support, Dlp, Patch Management, Identity And Access Management, network controls, endpoint protection, MDM, endpoint security tools

Servicenow, Troubleshooting Skills, Microsoft Office 365, Basic Networking Knowledge, Operating Systems, Exchange, Windows 10, remote control tools, Active Directory, Standards, protocols, asset management tools

Microsoft 365, Azure Ad, desktop support, ticketing system, email accounts, Active Directory, endpoint security tools, device lifecycle management, AV video conferencing, user onboarding, BPM asset systems

network connectivity , Pbx, Dns, Exchange Online, Microsoft Intune, DHCP, Microsoft 365, Microsoft Entra ID, Active Directory, M365 Admin Centers, data networking technology protocols, OneDrive for Business, Windows operating systems, Datto RMM, Teams, Microsoft Remote Desktop, Sharepoint, MS Azure Cloud