Splunk, Attack Surface Reduction, Entra ID, Defender Antivirus, EDR, conditional access, Microsoft Sentinel, Intune policy deployment, SOC integration, Microsoft Defender for Endpoint

Vmware Vsphere, Windows Servers, ITIL service management practices, LAN operations, Active Directory, SQL or database concepts

citrix provisioning services , Vmware Vsphere, Gpo, Veeam, Dns, Adfs, DHCP, Microsoft Hyper-v, Microsoft Active Directory, Nutanix, Windows Server 2016, Citrix NetScaler Console, Citrix Hypervisor XenServer, Citrix Virtual Apps and Desktops, Citrix NetScaler ADC

Backup Recovery, It Service Management, Virtualisation, Azure Cloud, Networking, Microsoft Windows Server, Itil, End User Computing, Active Directory, Security Technologies

VMware, Fortinet, Windows Server Administration, Routing, Dns, Sophos, Firewall Administration, Group Policy, VLAN, Palo Alto, DHCP, Vpn, Cisco, Hyper-V, Active Directory, Microsoft 365 Administration, Switching, Backup and disaster recovery solutions

ticketing systems , Sap Hcm, Application Support, Incident Management, Service Management Processes, Root Cause Analysis, Helpdesk, Production Support, Troubleshooting

ticketing systems , Microsoft Power Bi, Microsoft Office, Excel, Powerpoint

account administration , Gap Analysis, Windows Operating Systems, Active Directory, Incident Trending, Microsoft Office Applications, Situational Management