Introduction

An established and renowned financial services organisation in Singapore is seeking an experienced Senior Managerto join its Service Management function, leading the IT Asset Management team. This role will oversee enterprise-wide IT asset and knowledge management practices, ensuring operational resilience, regulatory compliance, and strong governance standards within a complex technology environment.

Responsibilities

The Senior Manager, IT Asset Management will be responsible for driving the organisation's IT Asset Management (ITAM) and Knowledge Management (KM) strategies across the full technology estate. This includes overseeing the lifecycle management of hardware, software, cloud, and SaaS assets, while ensuring alignment with ITIL practices, cybersecurity standards, and regulatory requirements in Singapore. The role will lead initiatives to strengthen CMDB accuracy, asset governance, lifecycle controls, and audit readiness, while partnering closely with Technology, Security, Finance, and Procurement teams. In addition, the incumbent will establish and enhance knowledge management frameworks, policies, and governance standards to improve operational effectiveness, service delivery, and organisational knowledge sharing. The position will also manage key ITAM-related projects, define operational KPIs and reporting, and support continuous improvement initiatives across IT service management processes.

Requirements

The ideal candidate will have 8 years of relevant experience within IT asset management, knowledge management, or IT service management environments. Strong familiarity with MAS Technology Risk Management guidelines, cybersecurity requirements, and governance practices within regulated industries will be highly valued. Candidates should possess hands-on experience managing enterprise asset lifecycle processes, CMDB governance, and ITSM frameworks, alongside the ability to lead cross-functional initiatives and manage multiple priorities effectively. Prior exposure to ServiceNow and ITIL environments will be advantageous. The successful candidate will demonstrate strong stakeholder management, communication, and influencing skills, coupled with a high level of attention to detail. Proven leadership experience in driving key initiatives and leading high-performing teams within complex and fast-paced environments is essential.

To apply, please apply directly or submit your resume to Claudia at [HIDDEN TEXT]. We regret that only shortlisted candidates will be notified.

License No: 16S8060 / Registration No: R26161178