Itil Processes, Servicenow, Jira, Sentinel One, Data analysis using Splunk, Trend Vision One, Trend Deep Security, Symantec SEP, Security Monitoring, Trellix ENS, CrowdStrike Cortex XDR

VMware, Servicenow, Windows Server, Citrix, MECM, PowerShell, Scom, Failover Clustering, Pki, Ansible, Nutanix, Vsan, Azure, SCCM, AWS, Entra ID, Active Directory

Servicenow, Itil Processes, JIRA, Salesforce, Escalation Management, Stakeholder Management, Service Desk Operations

Servicenow, Incident Management, Problem Management, ITIL 4, Root Cause Analysis, ishikawa, 5 Whys, Kepner-Tregoe

Data Governance, Data Architecture, Data Security, Applied Machine Learning techniques, AI governance, Data KRIs, Risk management frameworks, AI explainability, Industry best practices, Data quality monitoring, Algorithmic bias, Regulatory Requirements

Unix, Bitbucket, Windows, Jira, Confluence, Jenkins, Scripting, Linux, Control-M, Batch automation, Oracle-SQL, DevOps pipeline

Siem, Dlp, Identity And Access Management, Security Investigations, Fraud Analytics, XDR, UEBA, EDR, CASB, Privileged access monitoring, Insider risk management, User behaviour monitoring