Servicenow, Incident Management, Service Design, JIRA, Service Catalog, Service Continuity Management, Continuous Service Improvement, Root Cause Analysis

Requirements Analysis, Agile Methodologies, Contract Negotiation, Project Management, Microsoft Dynamics, Vendor Management, Oracle CX Sales CRM

account maintenance , Audit Requirements, Internal Controls, Transaction Banking Operations, Operational Risk Management, Operational Resilience, SWIFT Payment Processing Platforms, Regulatory Compliance, Cash Management, Business Continuity Planning, Payment Processing

Aml, name screening, risk assessments, CFT, CDD, Kyc, Regulatory Compliance

Automation, Process Optimisation, Internal Controls, Operational Risk, Data-driven Insights, Audit, Regulatory Compliance

Aml, Information Security, It Compliance, Itil, Iso 27001, Cism, It Audit, PDPA, NIST CSF, Cisa, CFT, Cobit, Cissp, MAS Technology Risk Management TRM Guidelines, CRISC, Technology Risk Management

Uat, Test Scenarios, Functional Specifications, User Stories, Sit, HR Services, Testing lifecycle, Assignment Rules, Employee Service Centre, Knowledge Management, Lifecycle Events, Process maps, HR Catalogue, ServiceNow HRSD, HR Case Management, Microsoft Office Suite, Scrum methodologies, Requirements traceability matrices

SAP, Oracle, Material Planning, Compute and Storage Hardware Commodities, Analytical Skills, Supply Assurance, Supply Chain Analytics Tools, ERP MRP systems, Vendor Management

Python Scripting, Automation, TAFJ Temenos Application Framework Java, COB tSA services, T24 Temenos application support

Jira, Project Management, Cross-border payments, Microsoft Project