Cybersecurity, System Administration, Windows 11 desktop support, technical support, system hardening, IT security systems, Troubleshooting, business continuity, Disaster Recovery

Servicenow, Itil, Identity And Access Management, Microsoft 365, Iso 27001, Microsoft Azure, CIS Controls, Citrix Virtual Apps Desktops, Jira Service Management, VMware Horizon, VDI platforms, Microsoft Azure Virtual Desktop, security monitoring practices, cybersecurity principles, NIST Cybersecurity Framework

Sap Mdg, Sap Mm, Change Management, Microsoft Office, Incident Management, Data Quality Controls, SAP S 4HANA, Material Master Data Governance

System Administration, System Upgrades, DoD 8140 8570 IAT Level II certification, Active Secret Clearance

it documentation , Dlp, Firewalls, desktop support, Printers, network infrastructure, Peripherals, Exchange Online, Migration, Microsoft 365 services, Windows devices, M365 deployment, MFA, Patching, M365 security compliance features, backup and recovery operations, OneDrive, tenant administration, Teams, conditional access, Office applications, Active Directory, VPN connectivity, Defender