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Oversee the daily operations of mobile device repair service centres and retail outlets.

Manage and supervise technicians, customer service staff, and store personnel to ensure efficient service delivery.

Develop and implement operational policies, procedures, and quality control standards for device repair services.

Monitor repair turnaround times, service quality, and customer satisfaction levels.

Manage inventory of mobile devices, spare parts, tools, and accessories to ensure adequate sto

Retail phone repair Operation Manager