Job Description

KEY RESPONSIBILITIES INCLUDE:

Your key responsibilities include, but are not limited to:

Support the Manager in assessing or reviewing more complex fit and proper assessment cases which are required to clear HAA (Hiring Authority Approval)
Support the Manager to review and setup structured processes to ensure that Service Level Agreement (SLAs) are met. The structured approach encompasses the identification of problems to implementing and refining solutions in a methodical way, which is key to consistently meeting the agreed service level agreements
Be involved in fit and proper framework review and execution work, ensuring that operational changes are smoothly implemented
Responsible for fit & proper assessment applicable to the appointment of representatives under Representative Notification Framework (RNF) within agreed timeline, which includes:

Ensure completeness of documentation for each candidate.
To liaise with candidates, hiring manager and internal stakeholders on all matters relating to the recruitment of the candidate:

Provide regular statistics & report to Distribution Channels related to candidate & appointment of representatives
Conduct periodic declarations and checks such as

REQUIREMENTS:

Degree or Diploma in any discipline
At least 2 years experience in Distribution Support, particularly in MAS Representative Notification Framework
Proficient in Microsoft Office Applications such as Excel, Word and PowerPoint
Highly organized, focused and able to work under tight timelines and pressure
Independent, self-driven and results-oriented
Meticulous with a keen eye for detail
Strong interpersonal skills and ability to influence stakeholders

Assistant Manager, Distribution Support (Middle Office)