About the role

TADA is looking for an Account Manager to own and grow a portfolio of corporate and business accounts on our ride-hailing platform. You will be the primary relationship owner for B2B clients - managing their onboarding, day-to-day needs, and long-term account health - while handling qualified inbound leads from our Business Development pipeline.

Key responsibilities

Own a portfolio of corporate accounts (SMEs to enterprise), serving as the primary point of contact for all TADA Business clients
Conduct regular business reviews with clients, presenting usage data, cost savings, and service performance
Proactively identify and address client pain points before they escalate into churn risks
Drive product adoption - ensuring clients utilise the full suite of TADA Business features including billing dashboards, admin controls, and reporting
Support contract renewals and assist in negotiating commercial terms with guidance from the team
Qualify and convert inbound leads passed from marketing and BD channels
Run discovery calls and product walkthroughs tailored to the prospect's industry and use case
Prepare and present proposals manage the full sales cycle from first contact to signed agreement
Maintain accurate pipeline records and activity logs in CRM
Liaise with Operations to resolve service issues affecting corporate accounts

What You'll Need

Fresh graduates are welcome - we value attitude and coachability over years of experience
Internship or project experience in sales, account management, client success, business development, or operations is a plus
Exposure to corporate travel, fleet, logistics, or SaaS environments is advantageous but not required
Client-first but commercially grounded - genuinely interested in solving problems for businesses
Readiness to work in a fast-paced, high intensity start-up environment
A strong sense of initiative with the willingness to go-the-extra-mile for both internal and external stakeholders
Interest in mobility, tech platforms, or the future of urban transport is a plus

Required Skills and Abilities

Strong verbal and written communication in English comfortable speaking to procurement managers or office administrators
Organised and detail-oriented - able to manage multiple accounts simultaneously without losing track of follow-ups
Comfortable working with data to prepare simple account updates or usage reports
Basic familiarity with CRM tools or a willingness to learn

How to Apply

Interested candidates can send your resume to [HIDDEN TEXT] with the subject title stating the position applied for.

Account Manager - Corporate & Business Accounts