Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

The Central Merchant team oversees, shapes, and grows the merchant business in Grab Singapore.

We partner with restaurants and businesses to help them grow their customer base, increase sales, and succeed both online and offline.

Get to Know the Role

You will help restaurants adopt Grab's suite of business solutions designed to increase revenue, improve customer engagement, and streamline daily operations. As Grab continues to expand its merchant ecosystem, you will play a key role in helping merchants identify growth opportunities through a broader suite of business solutions across both online and offline channels.

These Solutions Include

Table reservations
QR ordering and table management solutions
Loyalty and customer engagement tools
Digital payment solutions
Advertising and promotional solutions
Customer insights and CRM tools

You will work directly with restaurant owners and key decision-makers, helping them identify opportunities to grow their business through Grab's ecosystem and recommending suitable solutions to support their commercial goals.

This is an exciting opportunity for someone who enjoys hunting for new business, building relationships, solving merchant challenges, and making a direct impact on business growth.

This role reports to the Manager, Merchant Sales and is based onsite at Grab Singapore.

The Critical Tasks You Will Perform

Identify and acquire new restaurant partners through cold calling, networking, referrals, field prospecting, and face-to-face meetings
Build and manage a strong pipeline of sales opportunities with disciplined CRM and pipeline management
Understand merchants business challenges and growth priorities, and recommend suitable Grab solutions to support their growth
Conduct sales presentations, negotiations, and contract discussions with business owners and key decision-makers
Build long-term relationships with merchants and identify future growth opportunities across Grab's ecosystem
Work closely with Operations, Marketing, and Account Management teams to ensure successful onboarding and adoption of Grab solutions
Contribute ideas and initiatives to improve sales processes, team effectiveness, and overall business performance, team effectiveness, and overall business performance

Qualifications

What Essential Skills You Will Need

At least 3 years of experience in B2B sales, business development, merchant acquisition, or other client-facing commercial roles
Proven experience in prospecting, hunting, and acquiring new business opportunities
Strong communication and relationship-building skills, with the ability to engage business owners and decision-makers
Ability to understand merchant needs and recommend suitable business solutions
Comfortable working in a fast-paced, target-driven environment with a strong sense of ownership

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

We have your back with Term Life Insurance and comprehensive Medical Insurance.
With GrabFlex, create a benefits package that suits your needs and aspirations.
Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For At Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Merchant Sales Executive