Salesforce, Gainsight

Machine Learning, Customer Success, service delivery, Artificial Intelligence, Digital Transformation, managed service, customer lifecycle, cross-functional delivery, generative AI, Account Management, responsible AI principles, enterprise technology, Stakeholder Management, B2B customer relationships, enterprise client relationship, communication

Qgis, Esri, Salesforce, geospatial technologies, Gis, GEE, Remote Sensing

project leadership , Solutions Architecture, Solution Design, Technology Consulting, Consultative skills, SaaS platform use, Salesforce product and platform features, Implementation consulting

data engineering , Power Automate, Power Platform, Rest Api, MLops, Prompt engineering, Power Apps, Microsoft 365 Copilot, Microsoft Graph, Azure AI Foundry, Responsible AI practices, Conversational UX design, Microsoft Purview, Sharepoint, M365 Administration, Azure AI Search, Copilot Studio

Cloud Infrastructure, data warehousing OLAP, AI app development, transactional databases OLTP, data platforms

Mentoring, AI and machine learning concepts, expansion opportunities, cross-functional initiatives, success metrics, product usage insights, SaaS business models

Customer Success, Marketing Automation, Technology Consulting, Technical Account Management, Program Management, Contact Center Technologies, AI Solutions, Data Platforms

data engineering , Data Analytics, Machine Learning, Predictive Analytics, data mining, Data Warehousing, Pattern Recognition, Data Science, Generative AI, Signal Processing, Visualization, statistical learning, compression programming, probability models, uncertainty modeling, high-performance computing