Benefits:

Job responsibilities:

Project Coordination & Delivery

Coordinate and support end-to-end retail store technology projects across SEA, including store openings, relocations, renovations, pop-up stores, closures, and store refresh activities.
Act as the key coordinator between Brand Retail Operations, Store Planning, Store Teams, IT teams, vendors, and contractors to ensure smooth project execution.
Provide on-site support during critical store activities, support regional initiatives, pilot projects, technology rollouts, business transformation activities, and perform other duties assigned by management.

Project Planning & Stakeholder Management

Maintain project plans, schedules, trackers, risk logs, action lists, and documentation while providing regular updates to stakeholders.
Track project milestones and follow up on outstanding tasks, dependencies, procurement activities, and deliverables to ensure timely project completion.
Identify project risks, issues, and delays, escalating them with appropriate mitigation plans where necessary.

Technology Deployment & Vendor Management

Coordinate IT equipment procurement, staging, deployment, logistics, installation, User Acceptance Testing (UAT), equipment readiness, and First Business Day (FBD) support.
Work closely with IT teams (Infrastructure, Network, Security, Service Desk, Retail Applications, and End User Support) to ensure project readiness.
Manage relationships with vendors, suppliers, logistics partners, and contractors to ensure timely, high-quality service delivery.

Reporting, Compliance & Continuous Improvement

Support project purchase requisitions, vendor quotation follow-up, invoice validation, and prepare project reports, status updates, and management presentations.
Drive continuous improvement by enhancing project processes, documentation, communication, and operational efficiency.
Ensure compliance with IT standards, governance, security policies, and project delivery processes.

Travel Requirement

Travel within the Southeast Asia (SEA) region is required based on project needs.

Requirement:

Minimum 4 years of experience supporting retail technology, store projects, or IT implementation, preferably within the luxury retail industry.
Strong project coordination and project management skills, with the ability to manage multiple concurrent projects and deliver within tight timelines.
Excellent stakeholder, vendor, and communication skills, with experience collaborating across regional or multi-country teams, different cultures, and business functions.
Strong planning, organizational, and time management skills, with the ability to maintain accurate project documentation, trackers, action logs, and follow up on deliverables.
Strong analytical, problem-solving, and decision-making abilities, with a proactive, self-motivated approach and the ability to work independently under pressure.
Experience supporting store openings, relocations, blueprint/floor plan reviews, POS deployment, IT infrastructure rollout, or retail technology implementation is highly preferred.
Knowledge of project management methodologies (e.g., Agile, Waterfall, PMP, or PRINCE2) is an advantage.
Proficient in Microsoft Office (Excel, PowerPoint, Word), Microsoft Teams, SharePoint, and project tracking tools.

How to Apply:

If you're interested in applying for this role, please submit your detailed resume in MS Word format to [HIDDEN TEXT].

EA Personnel: R24124899

EA Licence: 22C1376

Retail IT Project Specialist Luxury Fashion Retail