JOB RESPONSIBILITIES

Impact and contribution

Work to achieve objectives and deliver results with a short term, operational focus.

. Carry out investigation of user reported issues, formulate and agree terms of reference.

. To establish relationships.

. To prepare user requirement specifications for the issues that requires application

development resources.

. To prepare Test Plan, perform testing on the application, manage/monitor UAT to ensure timely and quality deliverables.

. To manage and plan out assigned project or enhancement timeline.

. Able to communicate and manage vendor & solution team to ensure a smooth delivery of project and enhancements on time.

Communication

Explain facts, practices, and policies to others within the department.

. Gather user requirements, and conduct feasibility study.

. Escalate problems/issues to respective team leader.

Innovation

Check problems in existing systems or processes.

. Raise data extraction requests in order to identify possible causes of the issues.

. Work with system team to produce Issue Analysis report to users and software and to recommend solutions, where applicable.

Knowledge

Apply broad knowledge of one job area or broad knowledge of several related job areas.

. Apply business and system knowledge

. Domain specialist in the respective support areas, e.g. Processing, Claims, Insurance, Finance, etc.

COMPETENCIES

Minimum 4 years experience in Business Analyst role, preferably with insurance domain.
Have knowledge and experience in SDLC cycle and implementation.
Experience with Java and other internet technologies will be advantageous.
Good analytical and listening skills.
Ability to work independently with minimal supervision.
Possess good working attitude and self-motivated to learn. Able to get along with everyone, maintaining good relationships at all levels from senior management to junior staff.
Good organization skills with sound time management.

Best regards,
Kshama Warange

EA License Number: 23C2060 | EA Registration ID: R26161060

Quess Selection & Services, Singapore

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This is in partnership with the Employment andEmployability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employersseeking employment and employability solutions. e2i serves as a bridge betweenworkers and employers, connecting with workers to offer job security throughjob-matching, career guidance and skills upgrading services, and partneringemployers to address their manpower needs through recruitment, training, andjob redesign solutions. e2i is a tripartite initiative of the National TradesUnion Congress set up to support nation-wide manpower and skills upgradinginitiatives. By applying for this role, you consent to QuesscorpSingapore's PDPA and e2i's PDPA.

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