Job Summary

We are seeking a Salesforce Business Systems Analyst with strong hands-on configuration expertise and foundational development skills to support Sales, Service, and Revenue Cloud implementations. The ideal candidate will partner closely with business stakeholders and technical teams to design, configure, and optimize Salesforce solutions aligned with Qorvo's business processes and objectives.

Key Responsibilities/ Accountabilities:

Configure, support, and enhance Salesforce across Sales Cloud, Service Cloud, and Revenue Cloud (CPQ).
Collaborate with business stakeholders to gather requirements and translate them into scalable and efficient Salesforce solutions.
Configure and manage core functionalities, including:
Lead, Opportunity, Account & Contact Management
Forecasting and Sales Analytics
Case Management, Knowledge Base, and Field Service
CPQ (Configure, Price, Quote) processes
Develop and maintain dashboards and reports using Analytics Cloud.
Support ongoing enhancements, troubleshooting, and system performance improvements.
Partner with development teams to deliver custom features, integrations, and automation.
Ensure adherence to best practices in configuration, security, and data governance.

Required Skills & Experience

Bachelors Degree with at least 10+ years of hands-on Salesforce experience

Functional Expertise:

Proven experience with:
Sales Cloud (Lead, Opportunity, Account Management)
Service Cloud (Case Management, Knowledge Base, Field Service)
Revenue Cloud / CPQ

Technical Skills:

Experience with Salesforce Lightning Platform, including Lightning Web Components
Working knowledge of Apex programming (low to medium complexity)
Familiarity with Salesforce APIs and integrations with external systems
Experience with Analytics Cloud, including dashboards and reporting

Preferred Qualifications

Salesforce certifications such as Administrator, Platform App Builder, or CPQ Specialist
Experience working in global, cross-functional environments
Strong problem-solving, analytical, and communication skill

Additional Information

Ability to effectively balance configuration and light development work
Strong understanding of end-to-end sales, service, and revenue lifecycle processes
Immediate or short-notice availability preferred
Comfortable working from the office at least four days per week
Ability to collaborate effectively with global teams and time zones

Sr Business Systems Analyst (Salesforce)