Role Overview:

Aligned with Fastmarkets vision of being a customer-centric organization, the Strategic Industry Expert (SIE) plays a key role in translating our industry-leading services into tailored solutions that meet the strategic objectives and priorities.

This role is part of our Strategic Industry Expertise (SIE) capability that is a centralised highly influential capability/team that drives commercial growth across our entire customer base - by elevating our value proposition to address strategic objectives for our largest customers. We engage with senior stakeholders in customer organisations as market experts & trusted thought partners.

This role combines deep market expertise in the metals and mining sector with a strong regional expertise and network to understand our APAC customers strategic priorities and position Fastmarkets world-class offerings effectively.

Asia is a key market for multiple commodity groups and plays a critical role in the global commodity trade flows. It is a key origination market for multiple metal commodities and a hub for various sectors such as energy transition and automotives. Further, Asia is home to some of the world's largest organisations in global commodities and they are some of Fastmarkets biggest customers.

As part of the role, you will engage with our customers who have exposure to our metals &mining related offerings as an industry expert and provide valuable insights to key senior stakeholders in the customer organizations. You will be a valued thought partner to our customers and support their strategic priorities through an expertise led consultative dialogue that positions our offering at the heart of the customer's objectives.

The ideal candidate will have a genuine interest in how Fastmarkets offerings drive strategic value for our Asian and Middle Eastern customers decision-making and is able to leverage our extensive team of market analysts and price reporters strategically and in a resource efficient manner.

Key Responsibilities:

Support growth of Fastmarkets in key customer segments in Asia and Middle East - which include but are not limited to metals, mining, minerals, automotive OEMs, physical traders and other high exposure industries in Asia and Middle East.
Own and present in-depth strategic insights relevant to senior stakeholders and decision makers in the customers customer organisations (positioned as Fastmarkets Point of Views (PoVs) with authority), demonstrating how Fastmarkets solutions meet specific strategic customer objectives.
Drive significant revenue growth by identifying opportunities to expand business through:
Supporting successful wins with key existing customers in Asia by providing expanded value through targeted engagement and through embedding our products and services better
Support growth through strategic new business in the region - by supporting and targeting high value leads to expand presence in under-penetrated customer segments.
Collaborate with Account Managers and Commercial teams to drive revenue growth and play the role of value owner for high value renewals.
Establish a strong relationship network with senior stakeholders in our Asian & Middle Eastern customer base, networking actively across the industries to develop valuable connections.
Develop and own strategic view on market conditions (headwinds and tailwinds) that impact our customer base and how we position ourselves to drive revenue growth
Work closely with cross-functional teams to refine strategies, improve product offerings, and provide enhanced customer support in the region.
Conduct and document high-impact pre- and post-sales activities, ensuring comprehensive client engagement and contribute to quarterly and annual sales and financial planning cycles.
Travel as required for client meetings, conferences, and regional seminars in the Middle East region

Qualifications:

At least 8-12 years of experience in the target commodities markets - metals, mining & minerals in the region (Asia) with a proven track record of success. Prior experience in PRAs as a market expert is valuable.
Alternatively, experience in working with large established metals & mining conglomerates, automotive sector OEMs where you have had exposure to commodities procurement, planning and/or risk management.
Excellent communication skills, with proven success in both one-on-one and large group presentations. Demonstrated ability to hold senior stakeholder dialogue as a market expert.
Prefer strong understanding of target market customer workflows and the application of pricing data within commodities markets.
Strong collaboration and influencing skills a true team player with the ability to work effectively across departments.
Exceptional organizational and time management skills, with the ability to manage multiple priorities.
Prefer basic understanding of commercial processes and best-in-class practices. Evidence of being a strategic & data-driven decision making is needed.
A bachelor's degree in associated discipline. Prefer a master's in business.

Our Values

Fastmarkets people come from all different walks of life. It's this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common - and they form our Fastmarkets values.

Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are:

METRICS DRIVEN. We use insights to improve our customers experience and our business performance
ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done
GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency
INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
CUSTOMER CENTRIC. We are customer-centric in all that we do
COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.