Blackmores Group is a leading natural health company with proud Australian heritage, with extensive reach across Asia Pacific. Founded by visionary naturopath Maurice Blackmore in 1932, our vision is to connect every person on earth to the healing power of nature by combining our knowledge of nature and science to deliver quality health solutions to people and their pets everywhere, every day.

Blackmores Group operates in over 11 markets, with headquarters and a state-of-the-art manufacturing facility in Australia, and offices across South East Asia and China.

Purpose of role:

The Business Analyst supports and enhances Blackmores Asia's Oracle ERP Cloud ecosystem, including ERP, Supply Chain Planning, integrations, and data services. Working closely with business and technology teams, the role delivers effective solutions, resolves system issues, and drives continuous improvement initiatives. The Business Analyst ensures ERP platforms remain reliable, secure, and aligned with business requirements, while managing end-to-end solution delivery, system support, vendor relationships, and optimisation activities to maximise operational efficiency and business value

Responsibilities include:

System Administration & Support

Ensure system configuration work meets quality control requirements
Provide application support to the business
Investigate and correct data integrity issues
Manage relationships with internal business teams, external vendors and consultants
Manage issue resolution in conjunction with key users and external software vendors
Participate in projects that have an impact on business systems
Participate in regression testing of Quarterly Software updates
Any other duties as assigned by Head of IT Asia or Head of Application Services

Analysis & Design

Liaise with internal stakeholders to identify business improvement requirements
Analyse and interpret system data in relation to business improvement areas
Present data and proposed solutions to key stakeholders
Preparation of business cases to highlight business benefits
Develop functional configuration specifications to enable a solution to be developed
Manage assigned project tasks effectively
Manage end to end development life cycle from identification, design to solution implementation

Testing

Preparation of test scenarios and test scripts
Coordinating review of test scenarios with business process owners
Assisting with completion of test script preparation, including identifying test data and expected results
Assisting with execution of test scripts and documenting test results

Data Migration & Integration

An understanding and gathering of data for data migration
Data cleansing and data mapping
Data load reconciliation and error investigation
Data integration reconciliation and error investigation

User Access and Training

Security maintenance of user roles and associated system access
Cross-checking granted system access against application functionality to assess training requirements
Develop system and process flow diagrams along with relevant support documentation
Preparation of training material (where required)
Delivery of end user training (where required)

Who are you

Bachelor's degree in business in IT, computer science or relevant discipline
Strong knowledge of Oracle ERP Cloud applications, including implementation and support of Asia-localised solutions.
Functional expertise in Supply Chain and Inventory modules, including Inventory, Procurement, and Order Management.
Experience with Oracle Financials modules (General Ledger, Accounts Payable, Accounts Receivable, Cash Management, and Fixed Assets) is an advantage.
Minimum 3 years experience in ERP systems, with a solid understanding of IT systems, development methodologies, and lifecycles.
Strong analytical, problem-solving, communication, and stakeholder management skills.
Experience in business process analysis, solution design, testing, training, and end-to-end project delivery.
Knowledge of data migration, integrations, databases, data structures, and Oracle tools such as FBDI and ADFDI.
Experience in FMCG environments and supporting ERP solutions across Asian markets is highly desirable

Agencies please note: this recruitment assignment is being managed directly by Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated

ERP Business Analyst