Servicenow, Grafana, Iso27001, JIRA, Zabbix, Cloudwatch, Gcp, Azure, Ora, AWS, GovTech OCP, Remedy, ITIL v4, Azure Monitor

Service Improvement, Service Delivery, Sales Support, Reporting Documentation, Client Relationship Management, Financial Management, Risk Management

Servicenow, Apis, Itil V3, Oracle Database, Oracle Applications, Jira, middleware, Etl, LMS integrations, ITSM tools

Qa Management, Problem Management, Incident Management, It Service Management, Change Management, IT Security Management, DCIM, Vulnerability and Patch Management, IT Security Compliance, Data Centre building operations, Inventory Disposal Management, IT Configuration Management, Stakeholder Management

Software Updates, maintenance strategies, customer service KPIs, Spare Parts Management, service performance monitoring, Crisis Management, stakeholder communication

smartsheet , Servicenow, Microsoft 365, it service management principles, Jira, Azure, Microsoft Entra ID, Microsoft Project

Servicenow, Iso27001, Grafana, JIRA, Zabbix, Cloudwatch, Gcp, Azure, AWS, Remedy, ITIL v4, Azure Monitor

Software Updates, maintenance strategies, customer service KPIs, Spare Parts Management, service performance monitoring, Crisis Management, stakeholder communication

AWS, Azure, Itil Processes, Gcp, Incident Management, Cloudwatch, Automation Tools, cost management, Azure Monitor, DevOps practices, FinOps