Position: Product Specialist

Working Location: Bras Basah
Working Hours: 8am to 5pm/8.30am to 5.30pm/9am to 6pm/930am to 630pm (flexi)
Working Days: Monday - Friday
Salary Range: $3500 - $3800

KEY ROLE(S), RESPONSIBILITIES AND DUTIES

Define and communicate the product vision, strategy, and road map in alignment with company goals and business objectives
Collaborate with clients, stakeholders, and internal teams to gather and define project requirements, scope, objectives, and acceptance criteria
Prioritise the product backlog and manage the entire product lifecycle from conceptualisation to post-launch optimization
Break down complex requirements into actionable engineering tasks, set timeframes, estimate timelines with engineering teams, and establish detailed project plans
Monitor project progress, identify technical risks, develop mitigation strategies, and address issues promptly
Act as the central point of contact, translating technical concepts into business-friendly language and communicating project status to all participants and leadership
Conduct user testing and internal dogfooding cycles, gather feedback, triage issues, file actionable tickets, verify fixes, and communicate outcomes to stakeholders
Drive product adoption and user engagement by analysing usage patterns, identifying drop-off points, and implementing strategies to improve retention and active usage
Engage proactively with product owners, business units, and branch teams to understand on-the-ground needs, conduct training sessions, and gather feedback for product improvements
Define and monitor key product metrics and analytics to assess performance and identify areas for improvement
Create and maintain comprehensive product and project documentation, including technical decisions, architecture changes, plans, and reports
Coordinate technical reviews, sign-offs, and testing efforts to ensure requirements and quality standards are met before deployment, and monitor post-deployment issues
Plan and write release notes and newsletters for product updates, and stay current with industry trends through market research and competitor analysis
Utilise project management tools to track work hours, plan execution, and monitor expenditures
Facilitate technical knowledge sharing between team members and provide user support, ensuring queries and issues are addressed promptly
Support administrative tasks such as scheduling meetings, taking minutes, and executing necessary legal paperwork including contracts and terms of agreement

REQUIREMENTS

Bachelor Is degree in Computer Science, Engineering, Business Administration, Finance, IT, or a relevant field
Proven experience as a Product Manager, Product Owner, Project Manager, Project Coordinator, or similar role within fintech, financial services, or
technology-driven companies
Hands-on experience managing all stages of the product lifecycle and working with cross-functional teams to deliver high-quality digital products
Technical background with knowledge of software development and web technologies
Strong knowledge of agile methodologies, product management principles, and software development lifecycle LSDLCM
Proficient in analytics platforms (e.g., Google Analytics, Statsig, PostHog) and A/B testing tools
Familiarity with project management software tools, methodologies, and best practices
Certification in product management (e.g., Certified Scrum Product Owner) is a plus

Interested applicants, WA your resume to +65 9136 9792 or email your resume to [HIDDEN TEXT].

Tan Yen Zhen (Chen Yan Zhen) Reg No: R25138932

The SupremeHR Advisory Pte Ltd EA No: 14C7279

Financial Service Product Specialist - YZ11