Our client, a globally recognized leader in specialty additives (plastics additives) business, is currently hiring for technical support &development specialist. This role will collaborate closely with Sales, Marketing, and R&D teams to align strategic priorities, coordinate cross-functional initiatives, and drive successful project delivery and commercial growth

Key Responsibilities:

1) Lead Technical Customer Support

Serve as the primary technical expert for customers, providing guidance on additive technologies and their impact on product performance and processing conditions.
Act as the go-to technical advisor for both direct and indirect customers, addressing complex technical challenges and inquiries.
Build and maintain strong relationships with key customer stakeholders, becoming their trusted partner for technical support.
Identify customer challenges, develop workable hypotheses, and design and execute laboratory or production-scale trials to validate solutions.

2) Drive Customer Value and Commercial Success

Collaborate closely with Sales, Marketing, and R&D teams to align priorities, coordinate initiatives, and accelerate project delivery and business results.
Keep up to date with emerging developments in polymers, additives, and industry applications to provide relevant technical expertise.
Evaluate and demonstrate the value delivered by company solutions to customers.
Identify customer requirements and help translate technical benefits into tangible commercial opportunities.

3) Support Innovation and Product Development

Contribute actively to the global technical network by sharing knowledge, best practices, and problem-solving expertise.
Partner with the New Product Development team to support customer adoption and successful commercialization of new products.
Leverage market intelligence and industry insights to identify opportunities for innovation and future growth.

Key Qualifications:

Bachelor's or Master's degree in Engineering, Materials Science, Polymer Science, or a related technical discipline.
Minimum of 7 years of experience in a customer-facing technical support role or a technical position within the plastics industry.
Hands-on expertise in polyolefins, including PP/PE production, compounding, conversion, additives, or masterbatch applications, is highly preferred.
Proficiency in both Korean and English, written and spoken, is essential to effectively engage with customers and stakeholders across the Korean market.

Interested applicants please click APPLY NOW

Do note that we will only be in touch if your application is shortlisted.

Jennifer Maria Hardicar

JAC Recruitment Pte Ltd

EA License Number: 90C3026

EA Personnel: R1987984

Korean Speaker - Technical Support & Development Specialist