About the Role

We are seeking a highly motivated TPM Manager (BAU) to join our Third-Party Management team. This role is critical in ensuring robust oversight of external and internal third-party arrangements, maintaining compliance with regulatory requirements, and driving operational excellence across supplier performance and risk management processes.

Key Responsibilities

Third-Party Management
- Oversee the end-to-end lifecycle of third-party contracts, ensuring alignment between payments and contract status.
- Conduct trend reviews of supplier performance, escalate potential breaches, and provide governance oversight through dashboards and reporting.
- Partner with Resilience Risk and Third-Party Risk Management teams to proactively manage ageing metrics and strengthen the control environment.
- Perform regular audits and quality assurance of the MAS Third Party Register, ensuring compliance with MAS and HKMA requirements and timely updates to senior stakeholders.
User & System Support
- Provide first-line support to internal users on Third Party Due Diligence platforms.
- Troubleshoot system errors and approval workflow issues.
Third-Party Engagement
- Independently manage interactions with Engagement Managers and offshore teams to oversee lifecycle management of due diligence arrangements.
Change Management & Projects
- Support operationalization of policy changes and project manage implementation of global and local mandates.
- Identify opportunities for process optimization and propose innovative solutions.

Job requirements

Bachelor's degree in Finance, or any related field.
Around 5-8 years of experience in Third-Party Management or Resilience Risk.
Advanced proficiency in MS Office tools (Excel, PowerPoint).
Experience with data visualization tools such as QlikSense and Tableau.
Knowledge of platforms like Coupa, Appian, and ServiceNow

Cristina Malabuyoc Malijan EA License No. 02C3423 Personnel Registration No. R1111547

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Manager - Third-Party Risk & Operations | Bank