Company Overview

GRID Communications is a market leader in Singapore providing premium push-to-talk (PTT) enterprise services and IoT solutions across industries. We deliver best-in-class communications on dedicated radio and LTE networks with full turnkey support for seamless customer experience.

Job Summary

Lead and execute 4G site rollout and network optimization projects to meet KPIs. Manage engineering activities, contractors, and customer relations while ensuring timely project delivery and network service quality.

Responsibilities

Perform 4G site rollout including site surveys, site design, testing, commissioning, drive tests, and network optimization to meet KPIs
Manage, monitor, and track engineering activities to ensure efficient completion within set timeframes
Design in-building network solutions and resolve customer complaints with effective technical solutions
Prepare and maintain project schedules, ensuring all milestones and deadlines are met
Source and procure suitable equipment and materials required for projects
Review tender documents, identify technical concerns, and manage the technical aspects of tender projects
Provide project design and costing, liaising with customers to address project issues
Liaise with, manage, and monitor contractors and suppliers to ensure adherence to schedules and milestones
Evaluate and negotiate quotes from contractors and suppliers to optimize project costs
Manage, monitor, and troubleshoot the 4G network to maintain required grade of service
Oversee and troubleshoot technical trials and services implemented by the company
Address customer complaints related to Tetra, LTE, GRIDTalk, and other company services by providing solutions and costing
Prepare required documentation, presentations, and progress reports for team activities
Monitor spare parts and inventory levels necessary for network operation and projects
Remain contactable 24x7 and perform standby duties for faults, major events, and as required by the company

Required competencies and certifications

Tertiary education qualification majoring in Telecommunications, Electronics, or related field
Relevant telecommunications certification and experience working with 4G, wireless, and RF networks
Minimum 2 years of experience in LTE mobile network maintenance
Knowledge of 4G radio access technologies, antenna systems, and RF principles
Singapore Class 3 driving licence
Ability to work in rooftop, tunnels, construction sites, and harsh/dusty environments

Preferred competencies and qualifications

Proficiency in Microsoft Excel, PowerPoint, Word, Acrobat, and related software
Strong interpersonal skills with resourcefulness, ownership, conceptualization ability, and team motivation skills
Willingness to perform standby duties at site and remotely
Ability to work overtime and collaborate effectively as a team player with a positive attitude

Senior/Associate Engineer

Senior Associate Engineer (Operation)