Role Purpose

The Design Process Coordinator will act as the client-process handholding executive for Kreative House, coordinating each stage from new

inquiry to final handover. The role requires structured follow-up over calls, coordination with internal design/site/procurement teams,

documentation support, estimate preparation, material-selection scheduling, and timely payment follow-up from clients.

Key Responsibilities

 Handle client coordination from the first inquiry stage through design development, execution coordination, and handover closure.

 Maintain regular telephonic follow-up with clients for appointments, pending approvals, material selections, drawing confirmations, and

stage-wise updates.

 Coordinate internally with architects, interior designers, site supervisors, purchase team, accounts, and management to keep every project

stage moving on schedule.

 Prepare basic project estimates, revision statements, and coordination notes as per information received from the design and execution

team.

 Prepare and update material-selection schedules, including client selection dates, pending decisions, vendor samples, approvals, and final

selections.

 Track client payment schedules and carry out polite but firm telecalling follow-up for stage-wise payment recoveries.

 Maintain inquiry registers, client follow-up sheets, project status trackers, payment follow-up records, and handover checklists.

 Ensure that clients receive timely communication, reminders, and next-step clarity throughout the project process.

 Escalate delayed decisions, pending payments, design clarifications, or coordination gaps to the concerned senior team member or

management.

 Support smooth documentation flow between office, design team, site team, vendors, and clients.

Candidate Profile

 Female candidate preferred, with a confident, presentable, disciplined, and hardworking personality.

 Good communication skills with fluency in Hindi, English, and Telugu.

 Should have a professional appearance, good dressing sense, and comfort in client-facing communication over phone and in office

interactions.

 Should be organized, process-oriented, patient with follow-ups, and capable of handling multiple clients/projects at the same time.

 Basic understanding of civil/interior work, materials, measurements, estimates, and project stages will be an advantage.

 Comfortable using MS Office / Google Sheets / basic CRM or follow-up trackers