About KGiSL:

KG Information Systems Private Limited (KGiSL) is a leading Information Technology (IT) solutions and services provider catering to the global investment banks, insurance, healthcare, education and supply chain domains with offices in India, Singapore, Malaysia, Thailand, Indonesia, Australia and the US. KGiSL is revolutionizing the process of Digital Transformation through world-class infrastructure and streamlined processes that creates innovative solutions and services. With the existing expertise in software consulting and staffing services, we are looking out for professionals who are interested to be part of this exciting journey and be involved in business development and sales.

We are pleased to share an exciting Business Analyst opportunity with our prestigious client in Singapore.

ROLE OVERVIEW

We are seeking an exceptionally experienced RPA Solution Architect and Technical Lead to define, lead, and govern our enterprise automation architecture across Insurance and Reinsurance operations. This is a principal-level, strategic-technical role that combines deep hands-on mastery of the UiPath platform with the architectural vision required to design scalable, secure, and high-performing automation ecosystems at enterprise scale.

With 10 or more years of RPA implementation experience, you will serve as the highest technical authority within the Intelligent Automation Centre of Excellence (CoE), making critical platform, integration, and governance decisions that shape the organisation's automation capabilities for years ahead. You will lead a team of developers and BAs, engage directly with C-suite stakeholders, own the UiPath platform architecture, and drive the integration of AI and intelligent document processing capabilities into production automation programmes.

This role spans strategic planning, hands-on technical leadership, team mentorship, and executive stakeholder management - requiring a rare combination of deep engineering expertise and senior leadership presence.

KEY RESPONSIBILITIES

A. Solution Architecture & Technical Design

. Define and own the enterprise RPA architecture blueprint covering bot topology, Orchestrator infrastructure, HA/DR configuration, multi-tenant design, and integration patterns

. Conduct solution architecture reviews for all automation initiatives approve SDDs before development commences through a formal Architecture Review Board process

. Design robust integration architectures connecting RPA bots with core insurance platforms (Guidewire, Duck Creek, RI3K, Sequel), ERP systems, APIs, and mainframes

. Establish and enforce platform-wide exception-handling frameworks, retry logic patterns, logging standards, and bot resilience design principles

. Design intelligent automation pipelines incorporating UiPath Document Understanding, AI Center, and external ML models for unstructured data processing in reinsurance operations

. Evaluate and architect hyperautomation solutions combining RPA, AI, process mining, low-code, and API automation to maximise end-to-end process coverage

. Lead proof-of-concept (PoC) and proof-of-value (PoV) exercises for emerging automation technologies including Agentic AI and GenAI integrations

B. Technical Leadership & CoE Governance

. Lead, mentor, and performance-manage a team of 5-15 RPA developers, BAs, and QA engineers across project delivery and BAU support functions

. Define, implement, and continuously improve CoE development standards, REFramework conventions, reusable component libraries, and Git-based version control workflows

. Chair architecture review sessions and code review boards establish quality gates at each stage of the SDLC

. Own the CI/CD pipeline strategy for RPA using Azure DevOps or Jenkins automate bot deployment, regression testing, and release management

. Define and govern the UiPath Test Suite strategy including automated regression packs, performance testing, and SLA validation frameworks

. Manage UiPath licence optimisation, Orchestrator resource governance, and platform capacity planning aligned to the automation portfolio roadmap

. Act as primary technical liaison with UiPath account management, solutions engineering, and professional services teams

D. Strategic Planning & Executive Engagement

. Develop and maintain the multi-year enterprise automation roadmap in alignment with IT and business transformation strategy

. Present automation architecture strategy, programme performance, and investment cases to CTO, CIO, COO, and Board-level stakeholders

. Define and track KPIs for the automation programme including bot utilisation, SLA adherence, FTE savings, error rates, and ROI

. Build and own the business case framework for new automation investments present cost-benefit analyses and risk assessments to governance committees

. Engage with industry peers, UiPath user groups, and professional bodies to maintain awareness of automation market trends and best practices

The following technologies represent the core and extended stack for this role:

Category Technologies & Tools Requirement

RPA Platform UiPath (Primary: Studio, Orchestrator, Action Center, AI Center, DU, Test Suite, Process Mining) Required

Secondary RPA Automation Anywhere, Blue Prism, Power Automate (platform migration / multi-platform experience) Preferred

Programming VB.NET, C#, Python - custom activity development, framework extensions, and automation libraries Required

Integration & APIs REST / SOAP APIs, Azure Service Bus, RabbitMQ, MuleSoft, SAP BAPI/RFC, OData Required

Cloud Platforms Microsoft Azure (primary), AWS, or GCP - IaaS/PaaS for bot runtime, CI/CD, and monitoring Required

Databases & Data SQL Server, Oracle, PostgreSQL, MongoDB SSIS/ETL pipelines data validation frameworks Required

DevOps & CI/CD Azure DevOps, Git, Jenkins, UiPath Test Suite, automated deployment pipelines for RPA Required

Security Tools CyberArk, HashiCorp Vault, Azure Key Vault - credential management and secrets rotation Required

AI / ML Tools UiPath AI Center, Document Understanding, Azure AI, OpenAI API integration, ML model deployment Preferred

Monitoring UiPath Insights, Elastic Stack, Splunk, Azure Monitor - bot health dashboards and alerting Preferred

Insurance Platforms Guidewire, Duck Creek, Majesco, RI3K, Sequel Eclipse, Xuber, Remetrica Domain Advantage

INSURANCE & REINSURANCE DOMAIN KNOWLEDGE

Candidates with direct Insurance or Reinsurance domain experience are strongly preferred. The following knowledge areas are relevant:

Reinsurance Operations

. Deep understanding of treaty (quota share, surplus, XL) and facultative reinsurance structures, premium calculations, and profit commission mechanics

. Reinsurance accounting: cession entries, bordereaux processing, reinsurance recoverables, cash calls, and commutation

. Lloyd's of London market operations, ACORD standards, and Singapore IFC reinsurance market dynamics

Insurance Operations

. P&C and/or Life insurance lifecycle: underwriting, policy issuance, endorsements, claims processing, and premium accounting

. Regulatory frameworks: Singapore MAS guidelines for insurers and reinsurers, PDPA compliance, IFRS 17 impact on reporting automation

. Core insurance and reinsurance platforms: Guidewire, Duck Creek, RI3K, Sequel Eclipse, Remetrica, or Xuber

ELIGIBILITY & APPLICATION

Singapore Citizens and Permanent Residents are strongly encouraged to apply. Employment Pass (EP) sponsorship will be considered for candidates with exceptional enterprise RPA architecture credentials and proven Insurance or Reinsurance domain expertise.

To apply, submit a comprehensive CV and a cover letter addressing: your enterprise RPA architecture experience (scale, platforms, industries), the largest automation programme you have technically led, your UiPath and cloud certifications, any Insurance or Reinsurance domain background, and your approach to building and governing an automation CoE.

Architecture portfolio samples, reference programme case studies, and solution design examples are strongly encouraged and will be reviewed as part of the selection process.

This job description is indicative and subject to change in line with business an