Job Summary

Maximize new business/acquisition/referral opportunities and deepening existing customer relationships to the specified service standards for the Priority Clients segment

Key Responsibilities

Implementation and oversight of the below individual responsibilities:

To conduct a professional, consultative financial analysis and profiling session with customers to meet their financial needs/objectives.
To foster and deepen customer relationships by providing regular market information updates and trend analysis on local and international financial products.
In consultation with the PB team manager/ branch manager/ PTL, draw up monthly plans for achieving/exceeding sales targets to meet new business and customer acquisition goals
To participate in marketing and promotional activities for customer acquisition.
To source and call on individual prospects
To provide quality, efficient after-sales services
To manage anti-attrition and retention of clients
To organise and conduct sales presentations to groups, clubs, associations, companies and other organisations.
To solicit referrals from other parts of SCB eg. RMs from C&I, staff, etc.
To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Transaction Monitoring Unit.
To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

Strategy

Develop a strategic approach on Greater China market for relationship banking

Business

Focus on building robust frameworks that support both seamless operations and effective oversight.

Processes

To ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities.

People and Talent

Interpersonal skillset and relationship building.

Risk Management

To identify, assess and mitigate potential risk while balancing clients needs with the bank's policies and risk appetite.

Governance

To follow clear guidelines to ensure consistency compliance and the highest standard of professionalism across our operation.

Regulatory and Business Conduct

Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across

Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Requires RNF to function role.

Key stakeholders

International clients, internal and external stakeholders.

Other Responsibilities

Embed Here for good and Group's brand and values in International Clients. Perform other responsibilities assigned under Group,

Country, Business or Functional policies and procedures; Multiple functions (double hats);

Our Ideal Candidate

Understands the core concepts, principles, processes or procedures of Wealth Management and Banking
CMFAS Exams
Experience in Managing Greater China Markets
Good Understanding and command of Mandarin as the incumbent will be supporting Chinese market
5 years of relationship management experience in retail banking

Role Specific Technical Competencies

Agreed individual sales target
Agreed service standards to customers
Operation control and sales compliance
Demonstrate good knowledge of financial industry
Shows resilience in the face of pressure and obstacles
Builds rapport with others and relates in a calm and engaging way
Shows commercial acumen and has a good understanding of the business.
Pursues self-development and progression obstacles
Operation control and sales compliance
Agreed individual sales target
Experience in Managing Greater China Markets
Understands the core concepts, principles, processes or procedures of Wealth Management and Banking

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Associate Director, International Clients