Role Overview

Ensure accurate and timely payroll processing across APAC countries, with a primary focus on Japan. This role manages outsourced payroll operations, maintains effective communication with internal stakeholders and vendors, and ensures full compliance with statutory and regulatory requirements.

Key Responsibilities

End-to-End Payroll Processing

Manage the full-cycle payroll process for Japan (monthly and annual cycles)
Provide support for additional APAC countries where required

Payroll Data & Record Management

Maintain and update payroll records, including joiners, leavers, and master data changes
Ensure accuracy and completeness of all payroll-related documentation

Employee & Stakeholder Support

Act as the main point of contact for payroll-related queries from employees and management
Deliver timely, accurate, and professional responses

Reporting & Reconciliation

Prepare and deliver accurate monthly and annual payroll reports
Support reporting to tax authorities, statutory bodies, and pension offices
Provide General Ledger (GL) data and reconcile payroll accounts with the Finance team

Statutory Compliance

Ensure timely submission of statutory filings and payments
Maintain compliance with all local payroll regulations and legal deadlines

Payroll Operations & Controls

Manage payroll vendor operations, including performance monitoring and issue resolution
Maintain strong financial and operational controls aligned with SOX requirements

Payroll Processing Activities

Process payroll components including:
Allowances and deductions
Bonuses and merit cycles
Variable pay (e.g., overtime, leave, provisions)
Employee stock options and expatriate shadow payroll

Systems & Interface Management

Manage payroll system interfaces, including file imports/exports
Troubleshoot and resolve data or system-related issues

Continuous Improvement

Drive process improvements within payroll operations
Implement employee-centric enhancements to improve efficiency and experience

Qualifications

Basic Qualifications

Bachelor's Degree in Human Resources, Business Administration, or equivalent
Minimum 5 years of payroll experience, with a strong focus on Japan payroll
Solid understanding of payroll legislation and processes
Fluency in Japanese (spoken and written)
Knowledge of expatriate payroll, including shadow payroll
Strong attention to detail and numerical accuracy
Excellent interpersonal, communication, and organizational skills
Experience in shared service environments
Familiarity with systems such as Workday and ServiceNow
Experience managing payroll vendor transitions or projects

Preferred Qualifications

Strong commitment to continuous improvement and customer service
Ability to work independently and meet deadlines
Team-oriented mindset with excellent organizational skills

Payroll Specialist

Specialist, People Data & Payroll (India)