Consultant - Global Benefits Management, Health Solutions Singapore

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

You will be part of the Health Solutions team, one of the fastest growing teams, in charge of advising clients on their medical, life, wellness and flexible benefit strategy. Within the Global Benefit Management team dedicated to inbound business, your role will be to manage a portfolio of small and medium multinational companies independently and work alongside senior team members on large complex multinational companies.

Develop strong client relationship and understand the needs of clients on employee benefits and ensure placement with clients selected insurer/program
To act as the single escalation point and provide resolutions for HR and employees on issues that are not resolved at a timely manner
Understand and stay current on each client's business situation, strategy and HR, risk and finance needs and upsell/cross-sell product that are suitable for their needs
Stay abreast with the insurance markets development
Conduct Pre-renewal and/or renewals meetings with clients
Ensure renewal terms obtained are far and competitive by reviewing renewal terms and analysis of claims data
Preparation of renewal documents such as renewal proposal, claim analysis, benchmarking exercise, communication decks, handbooks
Conduct communication sessions on the benefits program to employees as well as to any partners who need to understand the program
Handling of enquiries from both HR and employees
Be responsible for any follow up on the employee movement and underwriting requirements for the accounts assigned
Ensure prompt premium payment from accounts that are assigned

Skills and experience that will lead to success

Diploma in any relevant discipline
Minimum regulatory requirements (BCP, PGI. CommGI, HI, M5, M9) for registration as Broking and FA rep with MAS
Minimum 3 years of experience as a consultant or account manager in the Health & Benefits Industry, working with multinational clients across sector
Client management experience, analytical, critical thinking, problem solving skills required
Ability to manage and influence key stakeholders internally and externally
Self-disciplined and organised
Inter-personal skill and focus on service excellence
Proficient in Microsoft Office applications including Word, Excel, PowerPoint
Self-directed growth and development
Strong interpersonal and presentation skills will be an advantage
Good skills on MS systems including Word, Excel, Powerpoint required

Consultant Global Benefits Management, Health Solutions Singapore