Sales Order Administration

Coordinate and support sales activities across regional/local countries.
Provide administrative and coordination support to Sales, Service (After-Sales) and others.
Prepare and process documents such as Quotations, Sales Orders, Delivery Orders, Invoices/Billing and Certificates.
Ensure accuracy, proper recording, and timely submission of documents.
Support internal Purchase to HQ or other external suppliers
Upload invoices and documents to customer/vendor platforms as required.

Order Processing & Workflow Coordination

Process and manage sales orders from entry to completion in a timely and accurate manner.
Ensure all orders are fulfilled according to customer requirements to facilitate smooth billing.
Monitor sales order progress and proactively follow up on pending or delayed items.
Identify issues, propose improvements, and ensure smooth order fulfilment.
Liaise with freight forwarders and service providers to arrange shipments and transportation logistics.
Track shipment progress and maintain close communication with assigned freight forwarders.

General Administrative Duties

Receive incoming calls and redirect them appropriately.
Provide day‑to‑day general administrative assistance.
Manage incoming calls and general email enquiries, directing queries to relevant personnel and recording messages accurately.
Oversee office supplies inventory, including stationery, pantry items, printer toners and liaise with vendors for basic office maintenance.
Support ad‑hoc administrative assignments as instructed by the Manager.

Requirements:

Minimum 2-3 years of working experience in customer service, order processing or administrative roles
Proficient in Microsoft Office (Excel, Word, Outlook)
Capable of working independently as well as within a team environment
Able to multitask effectively with strong organisational skills and attention to detail
Highly organised and detail‑oriented
Self‑motivated with a proactive mindset to optimise operational processes
Collaborative team player equipped with excellent communication abilities

Sale Admin Coordinator