Job Overview

The incumbent will be responsible for carrying out day-to-day management and service of the client according to contractual agreement and ensure that quality service is provided cost-effectively to meet the evolving needs of the business.

Job Responsibilities

Provide contract/ operation/ service leadership and participates in developing and implementing consistent policies, procedures, controls in contract execution
Maintain service level agreements and key performance indicators for services, review regularly in the light of changing business and operational needs
Meet contractual manpower needs and standards - ensure proper induction program in place, skills upgrading, career development and retention
Effective employee management and ensure compliance with local government legislation
Drive employee and customer engagement process and improvements
Ensure all statutory compliance and being the primary contact in respect of all contracts services and undertake risk assessments, organizing emergency procedures, liaising with clients by informing them of the developments
Develop systems/ programs to improve quality, efficient utilization of equipment and materials and the productive use of labor

Requirements

Degree or Diploma in Management or relevant professional qualification or closely related field with minimum 2 or more years of progressive management experience working in a hospital environment services industry

Able to excel in a dynamic and demanding hospital environment while effectively leading, organizing, and managing people for facility services projects

Knowledge of contracts, documents, management of Systems/methods/ tools/ equipment/ materials and administrative procedures in a business-focused environment

Effective negotiating and influencing skills with a positive and forward looking proactive approach

Working Hours

Mon to Fri - 8am to 530pm, Sat - 8am to 12pm (Alt Sat)

EA License No: 96C4864 Reg. No.: R1873093 Loh Chiang Soon

Assistant Contract Manager (Housekeeping)