Order to Cash Analyst – Japanese Language Support (12-Month Contract)

Leading Global Manufacturing Company | Kuala Lumpur | Hybrid Working

A leading global manufacturing company is seeking an Order to Cash Analyst to support regional finance operations within its Shared Services Centre. This role will work closely with customers, internal stakeholders and finance teams across Japan and the wider APAC region.

The successful candidate will play a key role in managing collections, cash application, dispute resolution and customer account management activities while ensuring a high level of service delivery and process compliance.

Key Responsibilities

Manage end-to-end Order to Cash activities for assigned customer accounts
Monitor and follow up on outstanding receivables to ensure timely collections
Perform cash application and account reconciliation activities
Investigate and resolve billing discrepancies, deductions and payment disputes
Collaborate with customers, sales teams and internal stakeholders to resolve account issues
Support month-end closing activities and reporting requirements
Maintain accurate customer master data and account records
Ensure compliance with company policies, controls and service level agreements
Participate in process improvement and operational excellence initiatives

Requirements

2+ years of experience within Order to Cash, Accounts Receivable, Credit Control or Collections
Experience within a Shared Services Centre, BPO or multinational organisation preferred
Strong understanding of invoicing, collections, cash application and account reconciliation processes
Experience working with ERP systems such as SAP, Oracle or similar platforms
Proficiency in Microsoft Excel
Japanese language proficiency required to support Japanese-speaking stakeholders
Strong communication, stakeholder management and problem-solving skills

What's on Offer

Opportunity to join a leading global manufacturing organisation
Exposure to regional APAC finance operations
Collaborative and multicultural Shared Services environment
12-month contract with potential for extension
Hybrid working arrangement based in Kuala Lumpur

WHAT WE DO

As a next-generation human capital firm, we connect the best talent in the market to execute transformation and high-value projects for our global clients—solving problems in the areas of Business Transformation, Governance, Risk and Compliance, and Technology and Digital Innovation.

Our unique consulting model allows you the radical flexibility and control you demand in the Now of Work, enabling you to define your career path based on your expertise, passion, desire to travel, work environment and life stage. At RGP, diversity, equity and inclusion are critical underpinnings of our shared values. We recognize diversity as a strength that is cultivated through our culture, our people, and our business.

EQUAL OPPORTUNITY EMPLOYER: RGP is proud to be an Equal Opportunity Employer and is deeply invested in the success of our clients, 3rd parties and our colleagues.

Direct applications only, no agencies will be accepted. Please note that due to the high volume of applications, only successful applicants will be contacted.

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