Job Purpose: To lead and support initiatives that enhance the organisation's operational resilience, with a focus on third-party business continuity, cybersecurity preparedness, and crisis readiness across the region. This role ensures the bank's critical operations can withstand and recover from disruptions, while aligning with regulatory expectations and internal governance standards.

Key Accountabilities

Lead the design and execution of Business Continuity Management (BCM) initiatives to enhance operational resilience, with emphasis on third-party continuity and cybersecurity preparedness
Partner with cross-functional teams to deliver Resolution Planning requirements, ensuring alignment with regulatory expectations and internal governance frameworks
Drive and support Group BCM deliverables, validating the readiness of business and support units through structured assessments and targeted interventions
Provide timely support to the Crisis Management Committee during incidents, including escalation and coordination of response efforts
Drive and support group-level BCP exercises, readiness assessments, and improvement plans

Job Duties & Responsibilities

As the lead for managing third-party business resilience, the incumbent will need to:
Review/update framework for third-party business continuity resilience to ensure relevance against vendor disruptions
Collaborate with service delivery managers, contract owners and business continuity personnel to validate and enhance BCP including plans to address extended disruption of critical third-party services
Work with the relevant units to update and align documentation to meet requirements for resolution planning
Collaborate with Information Security teams to embed resilience into cyber risk management and incident response planning
Co-ordinate BCM efforts at group level to develop effective group BCP recovery and response strategies, including Third Party business resilience
Support the bank's BCM programme to conduct organization-wide BCP exercises, validate the effectiveness of BU/SU BCP; monitor and track the BU/SU BCP improvement plans
Develop and execute training and awareness activities to raise BCM competency of DBS Group staff, especially service delivery managers and contract owners
Maintain operational readiness to support the Crisis Management Committee and conduct regular simulation exercises to validate the level of readiness
Engage senior leadership to champion Business Continuity Management (BCM) awareness, cultivating a resilient and accountable culture across all levels of the organisation. Collaborate with internal stakeholders to drive continuous enhancement of BCM processes, policies, and governance frameworks

Requirements

Non-technical Experience:

Min 15 years of prior relevant working experience
Experience in managing third party business resilience or risk management or Operational Resilience. Experience in a banking/insurance sector would be a bonus
Strong interpersonal skills to engage with and influence senior management
Excellent communication and problem-solving skills
Ability to work under pressure and manage multiple priorities in a dynamic environment

Technical Experience

Experience with working knowledge of functional processes, systems and resources to support operational resilience, including a working knowledge and application of relevant regulations
Strong foundation and knowledge of Operational Resilience-related regulations such as DORA and regulations by FSC/PRA, MAS and other regulators of markets where DBS operate in
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Primary Location

Singapore-DBS Asia Hub

Job

BCM

Schedule

Regular

Job Type

Full-time

Job Posting

Oct 17, 2025, 9:25:39 AM

VP/SVP, Business Continuity Management Manager, Operational Resilience, Group COO