Join us and create unforgettable experiences for travelers and visitors from around the world. If you enjoy connecting with people and have a passion for hospitality, this is your chance to shine in an exciting, dynamic environment.

Working hours: 12 hours / 6 hours rotating shift!
Working location: Jewel Changi Airport

Job Scope:

Welcome and assist guests upon arrival at the lounge
Ensure a seamless check-in and check-out experience for all guests
Provide information about lounge facilities, services, and promotions
Serve food and beverages while maintaining high standards of hygiene and presentation
Monitor lounge environment to ensure cleanliness, comfort, and safety
Handle guest inquiries, requests, and concerns promptly and professionally
Maintain accurate records of guest visits and facility usage
Collaborate with team members to ensure smooth daily operations
Uphold brand standards and deliver exceptional customer service at all times

Job Requirements:

Minimum GCE N Levels
Minimum 1 to 2 years of hospitality or customer service experience
Positive attitude, strong communication skills, and the ability to thrive in a fast-paced environment

We regret to inform, only shortlisted candidates shall be contacted.

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EA License No: 90C3494 | EA Personnel No: R21100082 | EA Personnel Name: Mavis Goh En Qi

Lounge Hospitality Ambassador - Changi Airport