At SPIN (part of the Crestar Fan group), we don't just move air - we move ideas. As a leader in ceiling fan innovation and energy-efficient climate solutions, we've been helping homes and businesses stay comfortable, stylish, and sustainable for over 20 years.

We are looking for OPERATIONS SUPERVISOR (WAREHOUSE & INVENTORY) to join our Operations Team. In this role, you will be responsible for ensuring smooth warehouse operations through accurate handling of inventory, goods movement, documentation, and customer support.

We value employee well-being with a range of wellness events, flexible working environments and conducive workspaces. We encourage employees contributions to reimagine comfort and sustainability in homes.

Job Scope:

Lead and supervise the Operations team: Provide training, daily guidance, and performance monitoring.

Oversee end-to-end warehouse operations: Arranging delivery routes and ensure orders are fulfilled accurately and delivered on time while maintaining service quality. Assist in deliveries as and when required.

Inventory Management: Maintain accurate inventory records, including receiving, storage, and tracking of products using inventory management systems. Perform regular cycle counts and reconcile inventory discrepancies.

Pack Goods for Delivery: Carefully and accurately pack products for outbound shipments, ensuring items are secure and protected during transit. Label packages with shipping information and handle necessary documentation. Tailor and enhance products with accessories as per the order specifications. Scan out the pick list and items to proceed with delivery.

Unload Containers: Safely and efficiently unload incoming shipments from trucks and containers. Inspect and verify received goods against packing lists or purchase orders. Optimize store space by strategically adjusting the placement of goods and their respective locations.

Check Return Goods: Accept and inspect returned products from customers, checking for defects, damages, or discrepancies. Process returns in accordance with company policies and guidelines. Scan in into inventory system after checked.

Customer Service: Assist walk-in customers, providing product information and guidance. Process sales transactions for spare parts, handle payments, and issue receipts.

Testing Faulty Parts: Evaluate and test faulty or damaged parts brought in by customers to determine the extent of repair or replacement needed. Communicate repair options and associated costs to customers.

Quality Control: Ensure that products are handled, stored, and packaged in compliance with quality standards and safety regulations. Report any product quality issues or safety concerns to supervisors.

Safety and Cleanliness: Maintain a safe and organized warehouse environment by following safety protocols and keeping work areas clean and clutter-free.

Documentation: Complete and maintain accurate records of shipping and receiving activities, including delivery confirmation and return documentation.

Team Collaboration: Collaborate with other warehouse team members and sales to achieve efficiency and meet shipping deadlines. Provide support during peak periods or staff shortages.

Continuous Improvement: Identify opportunities for process improvements and contribute to warehouse efficiency initiatives. Suggest enhancements to inventory management systems or workflows.

Job Requirements:

Possess Class 3 / 3A License, company van will be provided

Prior warehousing/inventory/logistics experience required

Basic computer skills

Attention to detail and follow procedures

Willing to learn new technologies and processes

Professional, respectful, and customer-oriented attitude

Working location: 1 Tampines North Drive 1, #04-18, T-Space, Singapore 528559 (near Courts,
Working hours: Mondays to Fridays (9am to 5.30pm), Alternate Saturdays (9am to 1pm)

Benefits:

Annual Wage Supplement (13th month)

Performance Bonus

14 days Annual Leave

Medical and Dental Benefits

Company Incentive Trips

On-the-job and External Training provided