What the role is

MANAGER, FACILITIES MANAGEMENT & OPERATIONS

What you will be working on

Reporting to the Senior Manager, you will lead a team of executives and service contractors for the management of buildings/facilities maintenance to support Authority's operations across multiple premises. As owner of all related systems, you will be responsible for site inspections, cost analysis, budgeting, preparing work quotations/tender specifications, procurement of services, attending to feedback and ad-hoc decisions. You will constantly review work processes and procedures to enhance facilities operations, adopt good industry practices, and ensure compliance with government regulations.

Your roles include:

Integrated Facilities Management: Oversee facilities management operations including housekeeping with oversight of security operations across HQ and satellite offices through our IFMS Operations Command Centre (OCC).
Technical Systems Management: Monitor and maintain all electrical and mechanical systems including chilled water systems, VRV and DX systems, High-Tension and Low-Tension electrical systems. Perform data analysis on real-time data from IoT sensors, OCC dashboards, and smart energy meters. Prepare/present monthly progress of Smart FM and utilities utilisation reports to Senior Management.
Sustainability & Energy Management: Identify utilities wastage, monitor waste management, recommend improvements, and develop policies for Smart FM and energy management to meet WOG and Authority's Green Plan targets, including reporting efforts.
Innovation & Smart Technologies:Manage implementation of new initiatives including smart FM technologies, sensors and IoT devices. Manage customer service-oriented support services including concierge services and logistic support for offices and events.
Contract & Vendor Management: Review, manage and supervise term contracts to ensure performance, meeting KPIs/SLAs, compliance, and timely renewals across all premises. Ensure day to day safe, effective, smooth, uninterrupted operations of LTA's premises with quality service levels and timely closure of all maintenance and logistics requests, feedbacks. To ensure high availability of all equipment/systems/services/premises.
Compliance & Safety: Ensure regulatory compliance, safety standards, and uninterrupted operations at all facilities. Manage emergency operations and other duties as assigned to meet organisational objectives, including specifications review/input for new build/improvement projects concerning facility management and operations.
Relocation Management: Manage phased transition of existing offices and taking over new offices and manage reinstatement and return of existing premises to landlords.

What we are looking for

Tertiary qualification in facilities management/engineering with at least 8 years of relevant experience (strong ACMV/mechanical background essential).
Experience in commercial office environments and large-scale facility management.
Experience in data analytics for smart FM technologies and building maintenance.
Proven leadership skills with successful track record in service delivery.
Technically sound with knowledge of M&E maintenance, vendor management, and building regulation compliance.
Certified BCA Energy Auditors, Singapore Certified Energy Managers have added advantage.
Able to work weekends and after hours when required.

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment

[LTA-ADM] MANAGER, FACILITY MANAGEMENT AND OPERATIONS