Responsibilities
Global Revenue Management is part of the ByteDance Finance function that is responsible for revenue management and accounting for monetization of all ByteDance products via the following processes: running the Order to Cash (OTC) cycle, establishing and integrating business-finance platforms together; to ensure accuracy in revenue accounting.

Responsibilities:
- Support monthly billing process by ensuring timely and accurate invoicing to customers, including credit note approvals, customer portal uploads, and any other related billing issues.
- Review the process of refunds and rebate payouts to ensure financial compliance and accuracy.
- Maintain an effective partnership with Sales, Sales Operations and Finance departments, propose corresponding system optimization requirements in response to the changes in business development.
- Manage helpdesk tickets for internal queries and optimise self-help documents to improve the scalability of support options.
- Review uninvoiced revenue and conduct root-cause analysis to troubleshoot errors and fix inefficiencies.
- Support ad-hoc projects, including process and system improvement initiatives & internal audit reviews.
- Work closely with the Collections and Credit teams to ensure the OTC cycle operates efficiently and reduces bad debt risk.
- Work closely with internal product-managers on improving the internal billing tools available via drafting product requirements documents (PRDs) and being involved with alpha/beta testing before launch.
- Manage and develop training materials and one-pagers to ensure billing processes and policies are understood by the internal stakeholders.
- Review contracts for revenue accounting impact.

Qualifications
Minimum Qualification(s):
- Bachelor's degree or higher in Business Administration, Finance, Economics, Accounting, or a related discipline.
- 4+ years of work experience in invoicing and billing setup within Order-to-Cash (OTC) processes.
- Good analytical skills, logical thinking ability, and a strong sense of responsibility.
- Ability to multi-task, prioritize, and work independently in a fast-paced, dynamic environment.
- Proficiency in Microsoft Office applications, especially Excel.
- High level of integrity and discretion when handling confidential information.
- Excellent communication and interpersonal skills.

Preferred Qualification(s):
- Familiarity with the digital advertising industry or technology industry across the Asia-Pacific region preferred.
- Experience working with high-risk clients and advertising agencies.
- Demonstrated sound judgment in complex financial situations and the ability to identify financial risks and non-compliance.

About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an Always Day 1 mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Accounts Receivable Specialist (Global Revenue BP and Credit Control)