Job Responsibilities:

Responsible for providing professional, excellent service to our customers on a daily basis bybuilding and maintaining relationships providing and responding to customers'needs on carriage availability and order status.
Able to negotiate rates and cargo space with carriers/airlines.
Proactively anticipating problems for customers using daily reporting functions.
Facilitate win-win solutions during problem-solving for both our customers and company by creatingefforts through sales, scheduling, transportation and after sales service.
Responsible for product knowledge and excellent communications with customers in securing thebest carrier for cargo movements.
Solicit sales to established accounts through outbound calls to existing customers.
Responsible for accurate order entry of orders, monitoring proper pricing, and monitoring/resolving any credit issues related to these orders.
Responsible for maximizing loading and shipping methods for all orders.
Participate in growth development and cross-training efforts.
Provide and maintain monthly administrative reports and personal metrics.
Perform other duties as assigned

Job Requirements:

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Customer Service Executive (Logistics / Shipping / Freight Forwarding)