mobile device support , account administration , Windows OS, Ms Outlook, Active Directory

Microsoft 365, Macos, Network Troubleshooting, Windows, Google Workspace, AnyDesk, Active Directory, IP configurations, endpoint management

account administration , Servicenow, Windows OS, Ms Outlook, mobile devices support, Service Desk, ITSM tools, Active Directory, Remedy

Itil Framework, SCCM, VPN Citrix, Windows 7 10 desktop O S environments, hardware HP Ricoh Toshiba Apple Microsoft, Active Directory, 3rd party FM applications 360T Barx RTNS EBS CitiVelocity Murex ION Calypso Bloomberg Eikon, Voice Telephony Support – Avaya IPC turrets recording, Mobile devices iPhones iPads and MDM knowledge, Microsoft based applications

mobile device support , account administration , Windows OS, Ms Outlook, Active Directory

Call Ticketing, Service Desk Call Support, Monitoring enterprise IT Network Systems and Servers

Office, Service Desk Support, Windows, Itil, Troubleshooting, Software, diagnostic utilities, Hardware