What the role is

[LTA-PT] DEPUTY/ASSISTANT MANAGER, PUBLIC TRANSPORT NETWORK SURVEILLANCE

What you will be working on

You will be part of a dynamic team responsible for monitoring and enhancing public transport performance in Singapore, with a focus on bus services. Your key responsibilities include:

Manage outsourced contractors for the conduct of public transport related surveys, including tender preparation, contract administration, and oversight of claims and payments.
Plan, schedule, and oversee surveys, audits and other monitoring initiatives, analyse findings and operational data to produce situation reports, identify trends, issues, and opportunities for bus service improvements.
Gather, analyse, and follow up on feedback relating to bus service performance.
Collaborate with stakeholders to identify and assess problematic traffic corridors affecting bus operations, with the aim of improving service reliability.
Drive the exploration and implementation of new initiatives to enhance network‑level bus service performance monitoring capabilities.
Identify and assess potential routes for autonomous bus deployment.
Perform any other duties as assigned by the Reporting Officer.

What we are looking for

Self-motivated and resourceful, with a meticulous and structured approach to work.
Able to work both independently and as part of a team in a fast-paced environment.
Possess strong communication skills to work effectively with internal/external stakeholders.
Strong analytical skills with experience handling large datasets.
Proficient in Microsoft Excel.
Experience with data analytics tools (Power BI, Tableau, Python) is an advantage.
Willingness to conduct fieldwork and support operational activities/events as required.

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.